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Phoenix agent installation fails with an error while applying security settings
Phoenix agent installation fails with an error while applying security settings
Updated over 11 months ago

This article applies to:

  • OS: Windows

  • Product edition: Phoenix

Problem description

You will receive the following error if you are using a non-English OS or Backup Operator group that is not created in English.
Prerequisite โ€“ A language pack should be installed for the OS.

Error

An error occurred while applying security settings. Backup Operators is not a valid user or group.

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Resolution

To fix this issue, proceed as follows:

  1. Install the Language pack of the OS.
    โ€‹Note:This might require a reboot of the server.

  2. Create a group if not present and add the user to the group.
    โ€‹Backup Operator under Computer Management > System Tools > Local Users and Groups > Groups in English.

  3. Install the Hybrid Workloads agent.

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See Also

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