This article applies to:
Product edition: Phoenix
Overview
This article describes the procedure to enable and disable debug logging for Oracle backups
Enable and disable debug logging for Oracle
Enable debug logging
Login to the Phoenix Oracle Backup Store Server
Open the terminal with Admin rights and Stop the Agent service using the command:
Agent version 6.x.x/etc/init.d/PhoenixBackupStore stop
Agent version 7x.x systemctl stop Druva-EnterpriseWorkloadsVerify if any Phoenix processes are still running. If any process is still found running, kill the process with the following command:
Agent version 6.x.xps -ef| grep -i Phoenix
Agent version 7x.xps -ef | grep -i EnterpriseWorkloads
Kill -9 <process id>Browse to Phoenix.cfg & OraclePBSPlugin.yml to take the backup of the config file
Agent version 6.x.x /etc/Phoenix/ORACLE/Phoenix.cfg and take backup of Phoenix.cfg
Agent Version 7.x.x /etc/Druva/EnterpriseWorkloads/OraclePBSPlugin.yml and take backup of OraclePBSPlugin.ymlOpen the file in VI editor and change the debug value from 0 to 9
Agent Version 6.x.x: Phoenix.cfg change the value from
DEBUGLEVEL = 0 to DEBUGLEVEL = 9Agent Version 7.x.x: OraclePBSPlugin.yml change the value from
debug_level: 0 to debug_level: 9Save-Quit the changes.
Start Phoenix Agent Client Service and initiate a backup/restore job.
Agent Version 6.x.x:/etc/init.d/PhoenixBackupStore start
Agent version 7x.x systemctl start Druva-EnterpriseWorkloads
Disable debug logging
Login to the Phoenix Oracle Backup Store Server.
Open terminal with Admin rights and Stop the Phoenix Agent service using the command:
Agent version 6.x.x/etc/init.d/PhoenixBackupStore stop
Agent version 7x.x systemctl stop Druva-EnterpriseWorkloadsVerify if any Phoenix processes are still running. If any process is still found running, kill the process with the following command:
Agent version 6.x.xps -ef| grep -i Phoenix
Agent version 7x.xps -ef | grep -i EnterpriseWorkloads
Kill -9 <process id>Browse to Phoenix.cfg & OraclePBSPlugin.yml to take the backup of the config file
Agent version 6.x.x /etc/Phoenix/ORACLE/Phoenix.cfg and take backup of Phoenix.cfg
Agent Version 7.x.x /etc/Druva/EnterpriseWorkloads/OraclePBSPlugin.yml and take backup of OraclePBSPlugin.ymlOpen the file in VI editor and change the debug value from 9 to 0
Agent Version 6.x.x: Phoenix.cfg change the value from
DEBUGLEVEL = 9 to DEBUGLEVEL = 0Agent Version 7.x.x: OraclePBSPlugin.yml change the value from
debug_level: 9 to debug_level: 0Save-Quit the changes.
Start Phoenix Agent Client Service and initiate a backup/restore job.
Agent Version 6.x.x:/etc/init.d/PhoenixBackupStore start
Agent version 7x.x systemctl start Druva-EnterpriseWorkloads
Upload files
After the job completes or terminates, zip and upload following files to the case:
Zip of /var/log/Phoenix/ORACLE or /var/log/Druva/EnterpriseWorkloads for Phoenix Backup Store logs.
RMAN logs from the location:
Agent Version 6.x.x/var/log/Phoenix/ORACLE/backup/<backupset_id>
Agent version 7x.x
/var/log/Druva/EnterpriseWorkloads/oracle-pbs/backup/<backupsetid>/<jobid>/System logs from
/var/log/syslog.Job logs of the failed or terminated job.See also