Overview

This article describes the procedure to enable or disable debug logging for Oracle Direct to Cloud backups and restores.

Enable and disable debug logging for Oracle Direct to Cloud

Log in to the Oracle Server.
Stop the Phoenix Oracle service using the command:
```
service PhoenixOracle stop
```
Check if any Phoenix processes are still running. If any Phoenix process is still running, kill the process. Use the following commands:
```
ps -ef| grep -i PhoenixOracle 
    Kill -9 <process id>
```
Browse to /etc/PhoenixOracle/Phoenix.yml and create a backup of Phoenix.yml
Open Phoenix.yml in the VI editor and change
```
DEBUGLEVEL = 0
```
to
```
DEBUGLEVEL = 9
```
.
Save-Quit the changes.
Start the Phoenix Oracle Agent Service
```
service PhoenixOracle start
```
Initiate a backup or restore job.

Log in to the Oracle Server.
Stop the Phoenix Oracle service using the command:
```
service PhoenixOracle stop
```
Check if any Phoenix processes are still running. If any Phoenix process is still running, kill the process. Use the following commands:
```
ps -ef| grep -i PhoenixOracle 
    Kill -9 <process id>
```
Browse to /etc/PhoenixOracle/Phoenix.yml and create a backup of Phoenix.yml
Open Phoenix.yml in the VI editor and change
```
DEBUGLEVEL = 9 
```
to
```
DEBUGLEVEL = 0
```
.
Save-Quit the changes.
Start the Phoenix Oracle Agent Service
```
service PhoenixOracle start
```

After the job completes or terminates, zip and upload the following files to the case: