📝 Note
This article applies to
OS: Linux
Product edition: inSync On-Premise
Problem Description
The following error is displayed when you manually connect to inSyncConfigDBServer on a Linux system.
📝 Note
Error - [5.4][Linux-Ubuntu]"error while loading shared libraries: libaio.so.1: cannot open shared object file: No such file or directory" observed while installing inSync server.
The library file libaio.so.1 is not registered under /etc/ld.so.conf file due to which inSync is unable to use this file.
Resolution
The library file libaio.so.1 is located in /opt/Druva/inSyncCloud/lib folder. You must copy the libaio.so.1 in
ld.so.conf
file in order to manually connect to inSyncConfigDBServer on Linux.
Perform the following steps:
Copy the libaio.so.1 file to /tmp using the following command:
cp /opt/Druva/inSyncCloud/lib/libaio.so.1 /tmp
Verify if the /tmp directory has any further file entries other than the copied library file.
If no files other than the library file are found, run the following command:
echo “/tmp” >> /etc/ld.so.conf ldconfig
After successfully completing the above steps, you should be able to connect to inSyncConfigDBServer manually.
Delete /temp entry after connecting to inSyncConfigDBServer
Once you are able to connect to inSyncConfigDBServer manually, remove /tmp entry of Id.so.conf file using the following steps:
Navigate to
/etcdirectory.Open
ld.so.conffile using the command:
– vi ld.so.conf
In the vi editor, press “i”. This allows you to write in the file (you should see INSERT at the bottom of the page).
Go to the line where you see
/tmp
and delete the entry.
Press Escape. This disables the INSERT option.
To exit the vi editor, type ":wq" and then press the Enter key. This will exit the vi editor after saving the changes.
To verify the changes, you can run:
less ld.so.conf