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Error 404 Bad request while running API queries
Updated over 10 months ago

This article applies to:

  • OS: All

  • Product edition: inSync Cloud

  • Feature Category: Druva Product APIs

Problem description

Error 400: Bad Request is reported when trying to generate Access Token on the Druva Developer Portal.

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The error is also observed while using tools like Postman.

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Resolution

If you are consistently seeing the error, you can use Postman, and Turn Off the SSL certificate verification under Settings.

For more information on using Postman to trigger API requests, see How to access DCP APIs using the Postman application.

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After disabling (turning OFF ) SSL Certificate Verification, the token is generated correctly.

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