Enterprise Workloads Editions: ✅ Business | ✅ Enterprise | ✅ Elite
This topic contains information about the agent configuration details and log files for your Nutanix AHV setup.
Agent log files
The agent log files contain details of backups that the backup proxy performs. After every backup, a new log file is created in the Phoenix.<job_id>.<epoch timestamp>.log format. If the backup proxy does not function as expected, you can share these log files with Support.
Agent Version | File location |
6.x.x | /var/log/Phoenix |
📝 Notes:
Druva retains logs for the last 128 agent activities on each server.
The free space at this location should be at least 1% of your source data size.
Additional logs
Backup Job Logs
Agent Version | File location |
6.x.x | /var/log/Phoenix/AHV/backup |
Restore Job Logs
Agent Version | File location |
6.x.x | /var/log/Phoenix/AHV/restore |
You can also find the following logs:
In a scenario where multiple instances of backup proxy are configured for a single instance of Prism Central or Prism Element, logs corresponding to each backup proxy are present in the backup proxy itself.
Prism Central or Prism Element credentials and warnings are available as logs at:
/etc/Phoenix/AHV.For FLR, use the browse logs from the location
/var/log/Phoenix/browse/.
Configuration File
Agent Version | File location |
6.x.x | /etc/Phoenix/AHV |
The Phoenix.cfg file contains the configuration details that backup proxy requires to communicate with Druva Cloud.
📝 Note
We recommend that you do not modify the Phoenix.cfg except when required. In scenarios where you must modify these configuration files, contact the Support team for assistance.
Agent services
The phoenix service manages backups and restores on an instance of backup proxy. The phoenix service also ensures that the agent is running.