Stop the agent service on the backup proxy. Run the following command:
​service Phoenix stop

Verify if any Druva Phoenix processes are still running. Run the following command:
​ps -ef| grep -i Phoenix

If any process is still found running, kill the process. Run the following command:
​Kill -9 <process id>

Go to /etc/Phoenix/AHV and edit Phoenix.cfg file using vi editor.

Change the value of DEBUGLEVEL from 0 to 9.

To enable the photon log filter, ensure the value PHOTON_LOG_FILTER; info,syncer=debug is present. The default value is info.

Save the configuration file.

Restart the Phoenix agent service.
​service Phoenix start

Stop the Phoenix agent service on the backup proxy using the command:
​service Phoenix stop

Verify if any Druva Phoenix processes are still running.
​ps -ef| grep -i Phoenix

If any process is still found running, kill the process with the following command:
​Kill -9 <process id>

Go to /etc/Phoenix/AHV and edit the Phoenix.cfg file using the vi editor.

Change the value ofDEBUGLEVELfrom 9 to 0.

To enable the photon log filter, ensure the value PHOTON_LOG_FILTER; info,syncer=debug is present. The default value is info.

Save the configuration file.

Restart the Phoenix agent service using the command:
​service Phoenix start