Enterprise Workloads Editions: ✅ Business | ✅ Enterprise | ✅ Elite

To enable debug logging for backup proxy

For Agent Version 6.x.x:

Stop the agent service on the backup proxy. Run the following command:
service Phoenix stop
Verify if any Druva Phoenix processes are still running. Run the following command:
ps -ef| grep -i Phoenix
If any process is still found running, kill the process. Run the following command:
Kill -9 <process id>
Go to /etc/Phoenix/AHV and edit Phoenix.cfg file using vi editor.
Change the value of DEBUGLEVEL from 0 to 9.
To enable the photon log filter, ensure the value PHOTON_LOG_FILTER; info,syncer=debug is present. The default value is info.
Save the configuration file.
Restart the Phoenix agent service.
service Phoenix start

For Agent Version 7.x.x:

Stop the agent service on the backup proxy. Run the following command:
```
service Druva-EnterpriseWorkloads stop
```
Verify if any Druva processes are still running. Run the following command:
```
ps -ef| grep -i druva
```
If any process is still found running, kill the process. Run the following command:
```
Kill -9 <process id>
```
Go to /etc/Druva/EnterpriseWorkloads/AHV and edit Config.yaml file using vi editor.
Change the value of DEBUGLEVEL from 0 to 9.
To enable the photon log filter, ensure the value PHOTON_LOG_FILTER; info,syncer=debug is present. The default value is info.
Save the configuration file.
Restart the Enterprise Workloads agent service.
service Druva-EnterpriseWorkloads start

Debug mode for logging is enabled for Nutanix AHV backup proxy.

To disable debug logging for backup proxy

For Agent Version 6.x.x:

Stop the Phoenix agent service on the backup proxy using the command:
service Phoenix stop
Verify if any Druva Phoenix processes are still running.
ps -ef| grep -i Phoenix
If any process is still found running, kill the process with the following command:
Kill -9 <process id>
Go to /etc/Phoenix/AHV and edit the Phoenix.cfg file using the vi editor.
Change the value ofDEBUGLEVELfrom 9 to 0.
To enable the photon log filter, ensure the value PHOTON_LOG_FILTER; info,syncer=debug is present. The default value is info.
Save the configuration file.
Restart the Phoenix agent service using the command:
service Phoenix start

For Agent Version 7.x.x:

Stop the agent service on the backup proxy. Run the following command:
```
service Druva-EnterpriseWorkloads stop
```
Verify if any Druva processes are still running. Run the following command:
```
ps -ef| grep -i druva
```
If any process is still found running, kill the process. Run the following command:
```
Kill -9 <process id>
```
Go to /etc/Druva/EnterpriseWorkloads/AHV and edit Config.yaml file using vi editor.
Change the value of DEBUGLEVEL from 9 to 0.
To enable the photon log filter, ensure the value PHOTON_LOG_FILTER; info,syncer=debug is present. The default value is info.
Save the configuration file.
Restart the Enterprise Workloads agent service.
service Druva-EnterpriseWorkloads start