License editions: To understand the applicable license editions, see Plans & Pricing.
Overview
inSync can be used to preserve data backed up from devices of users who are on Legal Hold. inSync provides WebDAV access to the preserved data. OpenText eDiscovery can be used to parse through the preserved data and help data custodians to analyze and act on them. This guide describes how OpenText eDiscovery can be integrated with inSync to mine data under inSync’s Legal Hold.
This guide is intended for IT administrators who have experience with OpenText eDiscovery. They must be well-versed as OpenText administrators and must know how to create Workspaces and Applications on OpenText.
This guide focuses on how to map the Legal Hold WebDAV access URL provided by inSync to an OpenText eDiscovery Data Store. It does not describe the procedure for installing or configuring OpenText eDiscovery. Nor does it describe the procedure for scheduling or running Applications on OpenText eDiscovery, or analyze the data mined using OpenText.
Integration workflow
The following table lists the workflow for integrating OpenText eDiscovery with inSync. For detailed instructions, see the subsequent sections.
Step | Description |
Step 1 | Create a Legal Hold policy on inSync to place users on Legal Hold. Copy the WebDAV access URL for the data under Legal Hold. |
Step 2 | Create an Application on OpenText to mine the Legal Hold data. |
Step 3 | Create a Data Source for the OpenText eDiscovery Application created in step 2. |
Step 4 | Add the WebDAV access URL for the Legal Hold data to the OpenText eDiscovery Data Store created in step 3. Task performed by: OpenText eDiscovery Administrator |
Step 5 | Read the integration and post-integration notes for specific scenario-based instructions. Task performed by: OpenText eDiscovery Administrator |