License editions: To understand the applicable license editions, see Plans & Pricing.
Overview
This article explains license management for the Salesforce App.
Check the License matrix to review the feature support available with each license type.
The Salesforce App associates active users with Standard Salesforce user type to a license, which includes Salesforce Platform and Salesforce Platform One user licenses.
To view and manage licenses within the Salesforce App, check license details.
License Types
Salesforce App provides the following license types for backup and sandbox seeding features:
Enterprise License for Backup
Elite License for Backup
Sandbox Seeding
Data Archiver
Check the License matrix to review the feature support available with each license type.
License matrix
The following license matrix explains the features available as per the licensing. For more information on licensing, contact Support.
Feature | Enterprise License for Backup | Elite License for Backup | Sandbox Seeding License | Archiver |
Restore Data Using Data Restore Template | * Limited to Backup Restore template | * Limited to Backup Restore template | * Limited to Data Copy template | * Limited to Archival Restore template |
Data Masking using Data Restore Template settings | ||||
Copy Data using the Data Seeding |
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Multi-region support | 📝 Note
If you purchase Archiver, multi-region support will be enabled.
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Subject Access Requests for GDPR Compliance | ||||
High-Frequency Backup | ||||
Retention Period | 1 Year | Unlimited | - | Unlimited |
Archiver Content SOQL Query Builder | ||||
Data Deletion of Archived Records from source org | - | - | - |
For more information about supported regions, contact Support.
📝 Note
Druva does not protect the Salesforce's big object data.
Environment Icons
The following icons help you identify the licenses associated with your Environment Hub.
Icon | Description |
Backup Definition | |
Archival License | |
Backup License | |
Seeding License | |
Data Template | |
Archival Definition |
📝 Note
When you share an environment with other users, the shared users will not be able to view the associated licenses in the Usage section on the Environment Hub page.
License Guidelines for Org Association
When associating a Salesforce orgs to Backup or Seeding licenses, please refer to the below considerations.
Primary requirement to claim Complimentary Sandbox:
You must first associate a Production Org with your Backup or Seeding license.
Backup License – Free Sandbox Usage
You can associate one (1) Full Sandbox without affecting the license count.
You can associate unlimited Developer, Developer Pro, and Partial Copy sandboxes from that same Production org without affecting the license count.
Seeding License – Free Sandbox Usage
You can associate unlimited Full, Developer, Developer Pro, and Partial Copy sandboxes from that same Production org without affecting the license count.
View and manage the license details
You can view and manage the license details from the License page. You can see the following information:
Column | Description |
License Edition | Specifies the type of license, which are as follows:
Click the arrow adjacent to the license edition listing to view the associated organizations and allocated users with a license. |
Subscription Term | Specifies the license expiration date. |
Total allowed users | Specifies the number of users associated with the license type. |
Org ID | The organization ID for the Salesforce instance. |
Licensed User | Name of the licensed user |
Free License | Total Number of complementary licenses |
User name | Name of Salesforce user |
Created Date | Date and time when the Org is associated with the License |
Authentication | Status of org authentication like:
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