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Microsoft 365
FAQs SaaS Apps
Supported Cloud Apps Editions
Supported Cloud Apps Editions
Updated over a week ago

License editions: To understand the applicable license editions, see Plans & Pricing.

Overview

This article provides an overview of the various Microsoft 365 and Office 365 editions supported by Druva and the permitted actions within the supported cloud applications. The supported cloud apps include OneDrive, Exchange Online, SharePoint Online, and Teams.

The supported Microsoft 365 editions are as follows:

Microsoft 365 For Business

  • Microsoft 365 Business Basic

  • Microsoft 365 Business Standard

  • Microsoft 365 Business Premium

Microsoft 365 For Enterprise

  • Microsoft 365 E3

  • Microsoft 365 E5

  • Microsoft 365 F3

Office 365 For Enterprise

  • Office 365 E1

  • Office 365 E3

  • Office 365 E5

Government

  • Office 365 E1

  • Office 365 E3

  • Office 365 E5

Education

  • Office 365 A1

  • Office 365 A3

  • Office 365 A5

Support Matrix for SaaS Apps

The graphic below illustrates the range of SaaS applications supported by Druva, along with the specific tasks and actions that Druva enables for each application.

OneDrive

The table below details the various tasks supported by Druva for OneDrive.

Data that is backed up

  • User's private files and folders

  • Metadata attributes

Backup of data

✅

Restore data to a custom location

✅

Download of data by user

✅

📝Note: The user can download data only from inSync Web.

Download of data by inSync Cloud administrator

✅

Federated Search

(not supported for tasks)

✅

Legal Hold

✅

Scan the data for compliance risks

✅

Exchange Online

The table below details the various tasks supported by Druva for Exchange Online.

Data that is backed up

  • Mailbox (Individual user and Shared)

  • Tasks within the Exchange Online server mailbox of a user.

Within tasks, inSync backs up the following:

  • Flagged items and tasks

  • Task attributes:

    • Subject

    • Start Date

    • Due Date

    • Status

    • Priority

    • Reminders

  • Associated attachments:

    • OneDrive

    • Group Files

    • Links

    • Outlook attachments

    • File uploaded from a device.

  • Notes folder within the Exchange Online server mailbox of a user

  • Calendar events

  • Contacts

  • Emails with attachments

  • Archived emails with attachments

  • Recoverable Items folder

Backup of data

✅

Restore data to a custom location

✅

Download of data by user

✅

📝Note: The user can download data only from inSync Web.

Download of data by inSync Cloud administrator

✅

Federated Search

(not supported for tasks)

✅

Legal Hold

✅

Scan the data for compliance risks

✅

SharePoint Online

The table below details the various tasks supported by Druva for SharePoint Online.

Data that is backed up

  • Team sites (Microsoft 365 Group and Team’s hidden sites)

  • Classic sites

Within a site, inSync backs up the following:

  • Subsites

  • Document Libraries

  • Lists

  • Templates

  • Assets

  • Pages

  • Metadata associated with site collections, sites, libraries, lists, templates, assets, folders, files, and permissions.

Backup of data

✅

Restore data to a custom location

✅

📝Note: The admin can create a copy of the site collection.

Download of data by user

❌

Download of data by inSync Cloud administrator

✅

Federated Search

(not supported for tasks)

✅

Legal Hold

❌

Scan the data for compliance risks

❌

Gmail

The table below details the various tasks supported by Druva for Gmail.

Data that is backed up

  • Emails along with the attachments

  • Calendar events, along with links to the attachments

  • Contacts

  • Metadata attributes

Backup of data

✅

Restore data to a custom location

✅

Download of data by user

✅

📝Note: The user can download data only from inSync Web.

Download of data by inSync Cloud administrator

✅

📝Note: Only the administrator can download calendar events and contacts.

Federated Search

(not supported for tasks)

✅

Legal Hold

✅

Scan the data for compliance risks

✅

Google Drive

The table below details the various tasks supported by Druva for Google Drive.

Data that is backed up

  • Files and folders that are owned by the user or that are shared with the user with download permission.

  • Metadata attributes

Backup of data

✅

Restore data to a custom location

✅

Download of data by user

✅

📝Note: The user can download data only from inSync Web.

Download of data by inSync Cloud administrator

✅

Federated Search

(not supported for tasks)

✅

Legal Hold

✅

Scan the data for compliance risks

✅

Shared Drives

The table below details the various tasks supported by Druva for Shared Drives.

Data that is backed up

  • Shared Drives

    • Name of the Shared Drives

    • The following information for each of the team members

      • User ID

      • Name of the team member

      • Access rights of the team member

      • The account creation date of the team member

      • Active period of the team member account

    • Themes

    • Images

    • Settings

    • Trash

  • Shared Drives Content

    • Files

      • Supported MIME Types

      • File metadata

      • File-sharing settings for both internal as well as external users

    • Folders and sub-folders

      • Folder metadata

      • Details and activities that occur inside the folders.

Backup of data

✅

Restore data to a custom location

✅

Download of data by user

❌

📝Note: The user cannot download data only from inSync Web.

Download of data by inSync Cloud administrator

✅

Federated Search

(not supported for tasks)

✅

Legal Hold

❌

Scan the data for compliance risks

❌

Groups

The table below details the various tasks supported by Druva for Groups.

Data that is backed up

The data backup is supported for the following group types (Private as well as public):

  • Microsoft 365 groups

  • Distribution groups

  • Security groups

  • Mail-enabled security groups

The backup includes the following components:

  • Groups Metadata: Name, email, type, membership type, privacy, created on, members and owners, groups settings, the sensitivity label

📝NOTE: The owners of distribution groups and mail-enabled security groups are not backed up.

  • Site: All sites and subsites content, document libraries, lists, pages, and all metadata

Backup of data

✅

Restore data to a custom location

✅

Download of data by user

❌

Download of data by inSync Cloud administrator

✅

Federated Search

(not supported for tasks)

❌

Legal Hold

❌

Scan the data for compliance risks

❌

Teams

The table below details the various tasks supported by Druva for Teams.

Data that is backed up

Data/files/folders in Teams Site and email messages and conversations are backed up as a part of the scheduled backups. For more information about the Teams data backed up by inSync, see Data backed up by inSync for Teams.

Backup of data

✅

Restore data to a custom location

✅

Download of data by user

❌

Download of data by inSync Cloud administrator

✅

Federated Search

(not supported for tasks)

❌

Legal Hold

❌

Scan the data for compliance risks

❌

Public Folder

The table below details the various tasks supported by Druva for Public Folder.

Data that is backed up

Backup of Public folder metadata and configuration, emails, calendars, contacts, and so on. For more information about the Public folder data backed up by inSync, see Data backed up by inSync for Public folder.

Backup of data

✅

Restore data to a custom location

✅

Download of data by user

❌

Download of data by inSync Cloud administrator

✅

Federated Search

(not supported for tasks)

❌

Legal Hold

❌

Scan the data for compliance risks

❌

Related Articles
Configure Druva inSync for Microsoft 365
Get started with Exchange Online data protection
Get Started with Public folder Data Protection
Get started with OneDrive Data Protection
Protect your Microsoft 365 Data - Quick Configuration Guide
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