Welcome to inSync Client, a lightweight and easy-to-use application that runs silently in the background on your device without interrupting your regular work. It protects your important files, emails, photos, and videos by backing them up securely to inSync Cloud.

This document will get you started with the important tasks that you can do using inSync Client:

If inSync Client is already installed on your device, you can see below inSync icon in the menu bar, system tray, or as a shortcut on your desktop.

If you do not see the icon, install inSync Client on your device in these three easy steps:

Account
This is your registered email address, which is your inSync username. InSync registers the devices and cloud app accounts for backup with this email address.

inSync password
You can set a new password here. Note that you cannot change the password if you use an SSO or AD/LDAP password for login.

Define privacy for your inSync data
You can allow or prevent administrators from accessing the backed up data or the inSync Share data. With access to your data, administrators can do the following:

To set your preference for data privacy, select or clear the 'Allow admins to view/download my backup and share data' checkbox on the My Account tab. For detailed information, see 'admins to view/download my backup and share data' checkbox on the My Account tab. To know more, see Control privacy of your backup data.

Linked Devices
The number of devices that are linked to your account.

Current Device
The name of the current device on which you are using inSync Client.

Usage Summary
This section provides information about the amount of storage space that you are using.

Let's take a look at the important tasks that you can do on the Backup & Restore tab.

Add files and folders for backup
By default, inSync Client backs up files and folders that are configured by your administrator. You can view these files and folders under Backup Content. While you cannot modify or remove these files and folders from the backup cycle, you can add additional files, folders, or an entire drive for backup.

To configure files and folders for backup:

The selected files and folders are displayed in the Backup Content section.

For detailed instructions, see Manage folders for backup.

Start a manual backup
inSync Client automatically backs up data on your device at regular intervals. However, you can manually start a backup anytime by clicking the Backup button on the Backup & Restore tab.

Restore or download your data
You can restore or download the data backed up by inSync on a new or existing device by using the restore capability. inSync Client backs up your data and retains it as snapshots. A snapshot is created each time inSync performs a successful backup on your device. During the restore process, inSync displays all your configured devices and cloud app accounts along with all the snapshots.

To restore data on your device:

For detailed instructions, see Restore and download backup data.

You can view or modify the inSync Client settings only if your administrator has configured the option for you.

Update backup interval
By default, inSync automatically backs up data on your device at the interval that is configured by your administrator. To change the automatic backup schedule, move the Backup Interval slider to your required preference.

Druva recommends that you set the Backup Interval to an optimal value to ensure that your important data is backed up regularly and to minimize the risk of any data loss.

Manage the bandwidth used by inSync
inSync uses your available internet bandwidth to backup or restore data to your device. You can define the bandwidth percentage that inSync should use. This ensures that all the applications on your device get a fair share of the available network bandwidth. However, setting a lower bandwidth can result in longer backup cycles.

To set the network bandwidth used by inSync Client, move the Bandwidth Usage slider to the preferred setting.

While starting a backup or restore activity, inSync automatically calculates the percentage of the available bandwidth. For detailed information and instructions, see Update network bandwidth.

Assign CPU priority for inSync Client
Use the CPU Priority slider to control the CPU performance of your inSync Client. Druva recommends that you set the CPU priority to an optimal value. Note that a higher CPU priority may affect the performance of other applications on your device, while a lower CPU priority may increase the time required for backup.
For detailed instructions, see Update the CPU priority.

Define pause duration and blackout window
You can always pause an ongoing backup or block the inSync Client tasks for a specific time period.

Block inSync Client activity on a particular network
You can block backups on networks that include your data card, personal mobile hotspots, or Mi-Fi devices to minimize your personal hotspot or Mi-Fi data usage and costs. You can block inSync activity only on networks that have a 24-bit or more subnet mask.

Additionally, you can:

View detailed inSync help
To read more about the inSync Client features, see inSync Client for Endpoints.