All Collections
Knowledge Base
Enterprise Workloads
Troubleshooting - Enterprise Workloads
Installation/Upgrade of Hybrid workload agent prompts for reboot
Installation/Upgrade of Hybrid workload agent prompts for reboot
Updated over a week ago

Problem description

Normally installation/upgrade/uninstall of Hybrid workload agent does not requires a reboot. But sometimes while Installing/Upgrade Hybrid Workload agent, at the end setup it would prompt for a reboot.


  • Kindly check if the PendingFileRenameOperations key is present under below registry.

  • Path: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\PendingFileRenameOperations

  • The key states that a reboot is pending due to a previous setup was unable to delete the file as it was in use, because of which the current Installation/Upgrade requires a reboot.


  • If the PendingFileRenameOperations key is still present, kindly rename the key as PendingFileRenameOperations_old or delete the key.

  • Then try to Install/Upgrade the Agent and check.

๐Ÿ“ Note
โ€‹Kindly export the registry key before making any changes, so that we can retrieve the registry setting if needed.

Did this answer your question?