Enterprise Workloads Editions: ✅ Business | ✅ Enterprise | ✅ Elite
We recommend you to use Druva portal to upgrade Hybrid Workloads agents / Enterprise Workloads agents to the latest versions. For more information, see Agent upgrades.
Before you begin
Before you begin
Ensure the following:
You are logged on as a
rootuser to the server having an existing installation of Hybrid Workloads agents / Enterprise Workloads agent.Your server matches the requirements listed in Support Matrix.
You have downloaded the latest Hybrid Workloads agents / Enterprise Workloads agent installer on your server.
You can download the installer either from Druva downloads page or from the Management Console.The following information is valid for the latest Hybrid Workloads agents / Enterprise Workloads agent version.
Upgrade on CentOS, RHEL, or SLES Linux
Upgrade on CentOS, RHEL, or SLES Linux
Open the command prompt.
Run the following command to find the old package name of the Druva installer:
rpm -qa | grep druva
Run the following command to uninstall the old package:
rpm -e <old_package_name>
When you are prompted Do you want to cleanup all Phoenix config and data files: [yes/no]? [default: no], enter no.
💡 Tip
If you enter yes, all the Hybrid Workloads agents / Enterprise Workloads agent configuration files will be deleted. When you reinstall the agent you will have to reactivate it.Run the following command to install the new package, and start the Phoenix service.
rpm –ivh <new_package_name>
where <new_package name> represents the file name (along with the extension) of the new installer.
Next, start the following service to upgrade:
Phoenix service (for agent version prior to 7.0.0)
Druva-EnterpriseWorkloads (for agent version 7.0.0 and later)
Set the vCenter credentials on proxy using the following command:
vCenterDetail set <hostfqdn> <username> <password>
Restart the Phoenix / Druva-EnterpriseWorkloads service.
Upgrade on Ubuntu
Upgrade on Ubuntu
Open the command prompt.
Run the following command to find the old package name of the Druva installer:
dpkg -la | grep -i druva
Run the following command to uninstall the old package:
dpkg -r <package_name>
In addition, you can use thedpkg --purge <package_name>command. However,dpkg -r <package_name>is recommended.
When you are prompted Do you want to cleanup all Phoenix config and data files: [yes/no]? [default: no], enter no.
💡 Tip
If you enter yes, all the Hybrid Workloads agents / Enterprise Workloads agent configuration files will be deleted. When you reinstall the agent you will have to reactivate it.Run the following command to install the new package:
dpkg -i <new_package_name>
where <new_package name> represents the file name (along with the extension) of the new installer.
📝 Note
A system reboot is not required after manual or auto upgrade. After an upgrade, the Hybrid Workloads agents / Enterprise Workloads agent is activated automatically. You do not require a separate Hybrid Workloads agents / Enterprise Workloads agent activation.