Problem description
While installing the Phoenix the FS agent on the supported version of SUSE Linux Enterprise Server (SLES) the installation fails
Cause
error message, /sbin/insserv: No such file or directory, suggests that the insserv command is missing from your system. This command is typically used to set up system startup scripts, so it may be needed by the druva-phoenix-client package
Traceback
/sbin/insserv: No such file or directory Phoenix.service is not a native service, redirecting to systemd-sysv-install. Executing: /usr/lib/systemd/systemd-sysv-install enable Phoenix ln: failed to create symbolic link '/etc/init.d/rc2.d/S50Phoenix': No such file or directory redirecting to systemctl start Phoenix.service Failed to start Phoenix.service: Unit Phoenix.service not found. warning: %post(druva-phoenix-client-xxxx.x86_64) scriptlet failed, exit status 5
Resolution
Open a terminal window.
Update the package database by running the following command:
sudo zypper refresh
Install the insserv package by running the following command:
sudo zypper install insserv
verify that the installation was successful by running the following command:
insserv --version
After installing this you can install the Phoenix.rpm package successfully.