This article applies to:
OS: Windows
Product edition: Phoenix
Overview
The OpenSSL command line tool can be used for several purposes like creating certificates, viewing certificates, testing https services and connectivity, and so on. This document provides a summary of openssl s_client commands which can be used to test conectivity to Phoenix.
This test can be helpful in certain scenarios like:
Backup failures with 'SSL/certiifcate error,' 'server not reachable'
SSL terminates the proxy that blocks the connection
Verify certificate using OpenSSL
Download OpenSSL first to run this test.
Open the command prompt and navigate to the bin folder inside OpenSSL folder (for example, C:\openssl-win64\bin).
Run the below command
openssl.exe s_client -connect phoenix.druva.com:443 -servername phoenix.druva.com openssl.exe s_client -connect phoenix.druva.com:443 -servername ap1-phoenix.druva.com
If the issue still persists please contact Druva support.
Successful output:
Failed output: