This article applies to:
OS: Windows
Product edition: Phoenix
Overview
The OpenSSL command line tool can be used for several purposes like creating certificates, viewing certificates, testing https services and connectivity, and so on. This document provides a summary of openssl s_client commands which can be used to test connectivity to Phoenix.
This test can be helpful in certain scenarios like:
Backup failures with 'SSL/certiifcate error,' 'server not reachable'
SSL terminates the proxy that blocks the connection
Verify certificate using OpenSSL
First Download OpenSSL from (
https://openssl-library.org/source/) to run this test.Open the command prompt and navigate to the bin folder inside OpenSSL folder (for example, C:\openssl-win64\bin).
Run the below command
openssl.exe s_client -connect phoenix.druva.com:443 -servername phoenix.druva.com openssl.exe s_client -connect phoenix.druva.com:443 -servername ap1-phoenix.druva.com
If the issue still persists please contact Druva support.
Successful output:
Failed output: