This article applies to:
OS: Linux
Product edition: Phoenix Cloud
Overview
This article describes the procedure to enable debug logging for Phoenix Hyper-V FLR proxy.
Enable debug logging
The following steps enable debug mode logging for Phoenix Hyper-V FLR Proxy:
Stop the Phoenix Agent service on the backup proxy using the command:
/etc/init.d/Phoenix stop
Verify if any Phoenix processes are still running with the command:
ps -ef| grep -i Phoenix
Go to /etc/Phoenix/HYPERV.
Edit Phoenix.cfg file using vi Editor and change the value of DEBUGLEVEL from 0 to 9 and save the configuration file.
Recreate the issue for which debug logging is enabled.
Provide the following directory to Druva technical support.
/var/log/Phoenix directory
Start the Phoenix Agent service on the backup proxy with the command:
/etc/init.d/Phoenix start