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Configure the inSync Connector
Updated over 3 months ago

License editions: To understand the applicable license editions, see Plans & Pricing.


πŸ“ Note

The article is applicable to inSync GovCloud customers only. For inSync customers, see, Administrator Provisioning using AD/LDAP.


Step 1: Ensure that the inSync Connector can communicate with GovCloud

The following table describes the configuration process to enable the inSync Connector to communicate with inSync GovCloud.

Configure the inSync Connector with inSync GovCloud

If the inSync Connector has to communicate with the inSync GovCloud, update the Cloud Master IP parameter in the inSyncADConnector.cfg file that is located in the C:\inSyncADConnector directory.

To update the Cloud Master IP:

  1. On the computer where the inSync Connector is installed, stop the Druva inSync Connector service.

  2. Open the C:\inSyncADConnector directory.

  3. Open the inSyncADConnector.cfg file using a text editor, such as Notepad.

  4. Update the CM_IP parameter to govcloud.druva.com.

  5. Save the inSyncADConnector.cfg file.

  6. Start the Druva inSync Connector service.


πŸ“ Note
​ inSync Connector v5.8 and above for inSync GovCloud is FIPS 140-2 Compliant.


Step 2: Generate a registration key for the inSync Connector

To generate a registration key for the inSync Connector:

  1. On the inSync Management Console, click Settingwheel> inSync Settings.

  2. Click the Connectors tab.

  3. In the Connectors area, click Add Connector. The Add Connector window appears.

    connct_now.jpg
  4. In the Connector name box, type a name for this inSync Connector, and then click Add and Generate Registration Key. The inSync Connector registration key appears.

  5. Copy the registration key.

Step 3: Register the inSync Connector

To register the inSync Connector:

  1. On the computer where you have the inSync Connector installed, click Start >Druva inSync Connector Configuration. The Register AD Connector window appears.

    Registration_Key.png
  2. Type or paste the registration key, and then click Register. For more information on how you can obtain the registration key, see Step 2: Generate a registration key for the Connector.

After the inSync Connector is successfully registered, the connection status appears as Connected.


πŸ“ Note
​Do not regenerate the registration key after the inSync Connector is registered. If you regenerate the key, the existing registration key is deactivated.


About inSync Connector Status

Once configured, inSync tracks the inSync Connector status dynamically. Hence, you must refer to Settingwheel > inSyncSettings > Connectors tab > Connectors page to verify the inSync Connector status whenever required. inSync also raises alerts on the inSync Management Console and sends alert notifications whenever a Connector is down.

On the contrary, Druva recommends avoiding checking the connector status from its host as it displays a static value and may differ from its status displayed on the inSync Management Console.

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