License editions: To understand the applicable license editions, see Plans & Pricing.

Overview

This report displays license information, storage statistics, storage alert, last backup status, failed backups, active alerts, restore activity, sharing usage, user rollout. If you configured inSync CloudCache Server for your environment, this report also displays inSync CloudCache Server statistics, such as the server name, the number of users mapped to the server, the number of users ready for restore, the total disk space available for cache data, and the total disk space that the cache data consumed until date.

❗ Important

The Complete report does not include information on the users managed using SCIM provisioning. To view information about the users provisioned using SCIM, see User Provisioning Report.

License Information

The following table lists the fields in the License Information area.

Field	Description
Product edition	The edition of the product. For example, Cloud.
License Edition	The type of the inSync Cloud edition. For example, Enterprise
Type	The type of the inSync Server license. For example, evaluation.
Validity	The validity of the inSync Server license.
Endpoints Active License	The total number of Endpoints active licenses allocated to the user.
Endpoints Preserved License	The total number of Endpoints preserved licenses allocated to the user.
Microsoft 365 Active License	The total number of Microsoft 365 active licenses allocated to the user.
Microsoft 365 Preserved License	The total number of Microsoft 365 preserved licenses allocated to the user.
Shared/Resource mailbox License	The total number of Microsoft 365 Shared/Resource mailbox licenses allocated.
Google Workspace Active License	The total number of Google Workspace active licenses allocated to the user.
Google Workspace Preserved License	The total number of Google Workspace preserved licenses allocated to the user.
Slack Active License	The total number of Slack Active licenses allocated to the user.
Licensed Storage	The maximum number of storage that is available per the inSync Server license.
DLP feature	Provides information whether DLP license is available.
Governance feature	Provides information whether Data Governance license is available.
SyncShare feature	Provides information whether Sync Share is enabled.
Share Users	The total number of users using inSync Share.
Guest Users	The total number of guest users using inSync Share.
Granular Admin Rights feature	Provides information whether granular admin rights are enabled.
Sensitive Data Governance feature	Provides information whether Sensitive Data Governance feature is enabled.
Bulk Export feature	Provides information whether bulk export is enabled.
CloudCache	Provides information whether CloudCache is enabled.
inSync Mass deployment	Provides information whether mass deployment is licensed.
inSync Multiple Administrator Roles	Provides information whether multiple administrator roles can be created per the inSync Server license.
inSync Co-branding	Provides information whether inSync can be co-branded per the inSync Server license.
inSync Single Sign-On	Provides information whether Single sign is enabled.

License Usage

The following table lists the fields in the License Usage area.

Field	Description
Endpoints	The total number of active and preserve Endpoints licenses allocated and consumed.
Microsoft 365	The total number of active and preserve Microsoft 365 licenses allocated and consumed.
Shared/Resource mailbox License	The total number of Microsoft 365 Shared/Resource mailbox licenses allocated.
Google Workspace	The total number of active and preserve Google Workspace licenses allocated and consumed.
Share	The total number of active and preserve Share licenses allocated and consumed.
Salesforce Elite	The total number of active Salesforce Elite licenses allocated and consumed.
Salesforce Sandbox Seeding	The total number of active Salesforce Sandbox Seeding licenses allocated and consumed.
Salesforce	The total number of active Salesforce licenses allocated and consumed.

Storage Statistics

The following table lists the fields in the Storage Statistics area.

Field	Description
Storage Name	The name of the storage.
No. of Users	The number of users assigned to the storage.
Storage Usage (MB)	The amount of space consumed by the backup data on storage in MB.
Total size of Backed Up Files (MB)	The total size of the backup data on the storage.

Storage Alert

The following table lists the fields in the Storage Alert area.

Field	Description
Entity	The name of the storage.
Alert Details	The details about the alert. For example, Low Database Storage Available.
First Occurrence	The date and time when the alert first occurred.
Latest Occurrence	The date and time when the alert last occurred.
Active	Status about whether the alert is still active.

CloudCache Statistics

The following table lists the fields in the CloudCache Statistics area.

📝 Note

This area is displayed only if you have configured inSync CloudCache Server in your environment.

Field	Description
CloudCache Name	The name of the inSync CloudCache Server.
No. of users	The number of users that are mapped to the inSync CloudCache Server.
No. of users for Restore	The number of users that are ready for restore.
Total Cache Size (MB)	The total disk space available for cache data.
Cache Usage (MB)	The total disk space that the cache data consumed until date.

Last Backup Status

The following table lists the fields in the Last Backup Status Report area.

Field	Description
User Details	The name and email address of the user.
Data Source	The name of the data source that is registered to the user.
Profile	The profile that is assigned to the user.
Client Version	The version of inSync Client on user's device.
OS Platform	The operating system of the user's device.
Data Source Status	The status of the user device configured for backup.
Last Successful Backup Time	The date and time of the last successful backup.
Files Backed Up	The number of files backed up.
Files Missed	The number of files that were not backed up.
Bytes Transferred (MB)	The number of bytes transferred during backup.
Status	The status of the backup operation. A device can have the following backup statuses: Backup Failed - inSync failed to back up the device data due to errors in inSync Client. Never Backed Up - inSync never backed up the device data. Backed Up With Errors - inSync was not successful in backing up the complete device data. For example, inSync missed to backup some files due to errors. Backed Up Successfully - inSync successfully backed up the complete device data. 📝 Note The displayed status is of the last ended backup (either successful or failed backup). Backup Status is only updated when another backup ends (either successful or failed backup). inSync does not update the Backup Status in case a backup is interrupted due to network failure, when aborted by a user due to device shutdown or system restart during an ongoing backup.
Backup Details	Additional details about the status of the backup operation. For example, if backups fail due to insufficient storage, the Status column displays Backup Failed as the status and the Backup Details column displays additional details such as Quota limit reached.
Backup Data (MB)	The size of actual backed up data for the device. Actual data signifies the existing backed up data for the device after differential backups.
Allocated Quota (MB)	The quota in MB that is allocated to the user.
Total Backup Data (MB)	The total size of backed up data for the device. Total size is a combination of incremental and differential backup data for the device.
Last Connected	The date and time when the device last connected to inSync server. 📝 Note The column will be blank for cloud app data source and for those devices which have not yet connected to inSync server.
Current Active Alerts	Displays the count and the active alerts received from the device. For example: 2 Alerts: Client application reported error; Misconfigured Backup Folder
Device OS	The name, version, and platform details of the OS running on the user device.

Failed Backups

The following table lists the fields in the Failed Backups area.

Field	Description
User	The name of the user.
Email	The email address of the user.
Data Source	The name of the data source that is registered for the user.
Alert Details	The details about the alert. For example, User Backup Inactivity.
First Occurrence	The date and time when the alert first occurred.
Latest Occurrence	The date and time when the alert last occurred.

Active Alerts

The following table lists the fields in the Active Alerts area.

Field	Description
Entity	The user and device of the user.
Alert Details	The details about the alert. For example, User Backup Inactivity.
First Occurrence	The date and time when the alert first occurred.
Latest Occurrence	The date and time when the alert last occurred.

Restore Activity

The following table lists the fields in the Restore Activity area.

Field	Description
User	The name of the user.
Email	The email address of the user.
Data Source	The name of the data source that is registered for the user.
Profile	The profile that is assigned to the user.
Mode	The type of the restore operation, based on its origin. For example, Admin, Web, self, or mobile.
No of files	The number of files that were restored.
Restore Size (MB)	The number of bytes in MB that were restored.
Status	The status of the restore operation.

Administrator Details

The following table lists the fields in the Administrator Details section.

Field	Description
Name	The name of the administrator.
Email	The email associated with the administrator.
Role	The role assigned to the administrator in inSync.
Last Login Date	The date and timestamp of the most recent login by this admin.
Supported Login Methods (Login Using)	The login mechanism that the administrator uses to log in to inSync.
Country	The country of the administrator as defined in the administrator details.
Timezone	The time zone of the country.
Created By	The email of the administrator who created the account of the administrator.
Profiles Assigned	List of profiles associated with the administrator. Mouse over to see the complete list of profiles associated. Download the report in CSV format for easy search and sort.

Profile Mapping

The following are the two fields in the Profile Mapping section:

Profile Name: The name of the profile.
List of Admins: The administrators who are associated with the profile. Download the report in CSV format for easy search and sort.

Salesforce Backup and Restore

The following table lists the fields in the Salesforce Backup and Restore area.

Field	Description
Salesforce Instance	The name of the Salesforce instance on which the activity occurred.
Salesforce User ID	The email id of the Salesforce user for which Salesforce instance is configured.
Activity Time	The date and time on which the activity occurred.
Activity Type	Type of the activity occurred, either Backup or Restore.
Status	The status of the activity occurred.
Data Size	The size of the data backed up or restored, based on the activity occurred.
Details	Additional details for the activity occurred, if any.

Sharing Usage

The following table lists the fields in the Sharing Usage area.

Field	Description
User	The name of the user.
Email	The email address of the user.
Profile	The profile that is assigned to the user.
Total Files	The total number of files that are shared by the user.
Shared Folders	The number of folders that are shared by the user.
Size (MB)	The total size of data that is shared by the user.
Links	The number of links that are created by the user for sharing the data.
Share Status	The share status of active users is displayed. If the User Status and Profile Share setting is set as enabled, the Share Status will be enabled. But if either User Status or Profile Share setting is disabled, the Share Status will be disabled.

User Rollout

The following table lists the fields in the User Rollout area.

Field	Description
User Details	The name and email address of the user.
Added On	The date and time when the user was added.
Profile	The profile that is assigned to the user.
License	The status of the license of the workload, the device belongs to. For example, active or preserved.
Data Source	The name of the data source that is registered to the user.
Activated On	The date and time when the device was activated.
System Settings	The status of whether the device's system settings were backed up.
Last Backup Status	The status of the last backup operation.
Last Backup Time	The time taken for the last backup operation to complete in hours and minutes.
First Backup Status	The status of the first backup operation.
First Backup Size (MB)	The size of the files in MB that were backed up during the first backup operation.
Bytes Transferred (MB)	The number of bytes transferred during backup.
Time Taken (hh:mm)	The time taken for the backup operation to complete in hours and minutes.
Client_version	The version of inSync Client on the user device.
Last Upgraded On	The date and time when the inSync Client on the user device was last upgraded.
Upgrade State	The upgrade state of inSync Client on the user device. This column shows one of the following values: UPGRADEABLE - Specifies that inSync Client on the user device can be upgraded to a higher version. NOT UPGRADABLE - Specifies that inSync Client on the user device cannot be upgraded. UPTODATE - Specifies that inSync Client on the user device is running on the latest version.
OS Platform	The OS platform on the user device.
Device OS	The name, version, and platform details of the OS running on the user device.

Preserved User Datasources

The following table lists the fields in the Preserved Users area.

Username	The username of the preserved user.
Email	The email address of the preserved user.
Profile	The profile assigned to the preserved user.
Endpoints License	Displays the Endpoints preserved license status. For example, preserved or -. - indicates an unlicensed state.
Microsoft 365 License	Displays the Microsoft 365 preserved license status. For example, preserved or -. - indicates an unlicensed state.
Google Workspace License	Displays the Google Workspace preserved license status. For example, preserved or -. `-` indicates an unlicensed state.
Preserved On	The date on which the user was preserved.
Mode	Lists the mode through which the user is preserved. Manual - The user is manually marked as preserved through Endpoints or SaaS Apps. AD/LDAP - The user is marked as preserved as part of AD/LDAP sync process. Upgrade - The user was marked preserved (formerly called 'Disabled') prior to the introduction of Preserved User License, available with inSync Cloud 5.8 CU3 released on August 06, 2016. inSync started recording user preservation details from this date. The cause of preservation for such users has been marked as 'Upgrade' with preservation date as August 06, 2016 to clearly identify these users .
Auto Delete On	If Endpoints or SaaS Apps is configured to auto-delete preserved users, Auto Delete On column displays the system calculated date on which the user will be deleted.

Inactive Devices

The following table lists the fields in the Inactive Devices area.

Field	Description
Device Name	The name of the inactive device as registered with inSync.
Device Status	Displays Enabled or Disabled based on the status assigned to the device in inSync.
User Name	User name to which the inactive device is linked.
License	The status of the license associated with the inactive device. For example, Active or Preserved.
Profile Name	Name of the profile associated with the inactive device.
Last Backup Date	Date and time when inSync performed the last backup from the inactive device.
Last Connected	Date and time when the inactive device last connected to inSync server.
Auto Delete On	If inSync is configured to auto-delete preserved users, Auto Delete On column displays the system calculated date on which the user will be deleted from inSync.

Shared Drives Backup and Restore Report

The following table lists the fields in the Shared Drives Backup and Restore report.

Field	Description
Shared Drives	The name of the Shared Drives on which the activity occurred.
Activity Time	The date and time on which the activity occurred.
Activity Type	Type of the activity occurred, either Backup or Restore.
Status	The status of the activity occurred.
Data Size	The size of the data backed up or restored, based on the activity occurred.
Details	Additional details for the activity occurred, if any.

Global Custodian Report

The following table lists the fields in the Global Custodian report.

Field	Description
Custodian Name	Displays the name of the custodian who is on legal hold.
Email	Displays the email ID of the custodian.
Added On	Displays the date when the custodian was added to a legal hold policy.
Data Source	Displays the data sources that are in legal hold for a custodian.
Legal Hold Name	Displays the user name of the legal hold policy with which the custodian is associated.
Legal Hold Type	Displays the legal hold type.
Displays the legal hold type.	Displays the date and time when the custodian account was created in inSync.
Last Completed Backup	Displays the date and time of last successful backup.
Backup Data	Displays the amount of data backed up for the custodian.