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Log locations on VMware Backup Proxy and Linux CloudCache
Log locations on VMware Backup Proxy and Linux CloudCache
Updated over a week ago

Enterprise Workloads Editions: ✅ Business | ✅ Enterprise | ✅ Elite

The following log files are available on Backup proxy and CloudCache:

Log

Description

  • /var/log/Phoenix/main_service.log (for VMware backup proxy version prior to 7.0.0)

  • /var/log/Druva/EnterpriseWorkloads/vmware/vmware.log

    (for backup proxy version 7.0.0 and later)

Phoenix service logs on Backup proxy

  • /var/log/Phoenix/VMWARE/instantrestore/[bkpset_id]/Phoenix-[IRJobID].log

    (for VMware backup proxy version prior to 7.0.0)

    For example, /var/log/Phoenix/VMWARE/instantrestore/8/Phoenix-24.log

📝 Note


​ If the VMware backup proxy cannot be upgraded to the latest version, you must deploy a new ova for the latest backup proxy version.

  • /var/log/Druva/EnterpriseWorkloads/vmware/instantrestore/<backupset_id>/<job_id>/EnterpriseWorkloadsFL.<job_id>.<epoch>.log

    (for VMware backup proxy version 7.0.0 and later)

    For example,

    /var/log/Druva/EnterpriseWorkloads/vmware/instantrestore/8327/20/EnterpriseWorkloadsFL.20.1710410266.log

Instant restore job log on Backup proxy

  • /var/log/Phoenix/VMWARE/migrate/[bkpset_id]/Phoenix-[MigrateJobID].log (for VMware backup proxy version prior to 7.0.0)

  • /var/log/Druva/EnterpriseWorkloads/vmware/migrate/<backupset_id>/<job_id>/EnterpriseWorkloadsFL.<job_id>.<epoch_timestamp>.log (for VMware backup proxy version 7.0.0 and later)

    For example, var/log/Druva/EnterpriseWorkloads/vmware/migrate/8327/21/EnterpriseWorkloadsFL.21.1710410517.log

Migrate to production job log on Backup proxy

/var/log/PhoenixCloudCache/PhoenixCloudCache.log

CloudCache service log on cloudcache

/var/log/PhoenixCloudCache/PhoenixIRservice.log

PhoenixIRService log on cloudcache

/var/log/PhoenixCloud Cache/irfs/irfs-[IRJobID].log
For example, /var/log/PhoenixCloudCache/irfs/irfs-24.log

PhoenixIRFS log on cloudcache

/var/log/kern.log

NFS logs. By default, the NFS logs are disabled. To enable or disable the NFS logs, see Enabling and disabling NFS logs

Enable and disable NFS logs

To enable NFS logs

  1. Run the following command:
    ​# rpcdebug -m nfsd all
    ​Output> nfsd sock fh export svc proc fileop auth repcache xdr lockd
    ​

  2. Restart the NFS server by using the following command:
    ​service nfs-server restart
    ​

  3. Check the log at the following location:
    ​tail -f /var/log/kern.log

To disable NFS logs

  1. Run the following command:
    ​#> rpcdebug -m nfsd -c all
    ​output> nfsd <no flags set>
    ​

  2. Restart the NFS server by using the following command:
    ​service nfs-server restart

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Considerations for installing third-party software on a VMware backup proxy
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VMware backups to CloudCache fail with PHOENIX82 error
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