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Log locations on VMware Backup Proxy and Linux CloudCache

Log locations on VMware Backup Proxy and Linux CloudCache

Updated over a month ago

Enterprise Workloads Editions: ✅ Business | ✅ Enterprise | ✅ Elite

The following log files are available on the backup proxy and CloudCache.

Backup Proxy Log Files

Service Logs

Version	OS	File Location
6.x.x	Linux	`/var/log/Phoenix/main_service.log`
7.x.x	Linux	`/var/log/Druva/EnterpriseWorkloads/vmware/vmware.log` `/var/log/Druva/EnterpriseWorkloads/ControlService.log`

Backup Job Logs

Version	OS	File Location
6.x.x	Linux	`/var/log/Phoenix/VMWARE/backup/[bkpset_id]/Phoenix.<epoch>-<BackupJobID>.log`
7.x.x	Linux	`/var/log/Druva/EnterpriseWorkloads/vmware/backup/<backupset_id>/jobid/EnterpriseWorkloadsFL.<job_id>.<timestamp>.log`

Restore Job Logs

Version	OS	File Location
6.x.x	Linux	`/var/log/Phoenix/VMWARE/restore/[bkpset_id]/Phoenix-<epoch>-[RestoreJobID].log`
7.x.x	Linux	`/var/log/Druva/EnterpriseWorkloads/vmware/restore/<backupset_id>/<job_id>/EnterpriseWorkloadsFL.<job_id>.<timestamp>.log`

Instant Restore Job Logs

Version	File Location
6.x.x	`/var/log/Phoenix/VMWARE/instantrestore/[bkpset_id]/Phoenix-[IRJobID].log` 📝 Note If the VMware backup proxy cannot be upgraded to the latest version, you must deploy a new OVA for the latest backup proxy version.
7.x.x	`/var/log/Druva/EnterpriseWorkloads/vmware/instantrestore/<backupset_id>/<job_id>/EnterpriseWorkloadsFL.<job_id>.<epoch>.log`

Browse Logs

Version	File Location
6.x.x	`/var/log/Phoenix/VMWARE/browse/[bkpset_id]/Phoenix.<epoch>-[JobID].log`
7.x.x	`/var/log/Druva/EnterpriseWorkloads/vmware/browse/<backupset_id>/<job_id>/EnterpriseWorkloads.<job_id>.log`

Discovery Logs

Version	OS	File Location
6.x.x	Linux	NA
7.x.x	Linux	`var/log/Druva/EnterpriseWorkloads/vmware/topology.log`

Proxy boot log

Version	OS	File Location
6.x.x	Linux	`/var/log/Phoenix/proxyBoot.log`
7.x.x	Linux	`/var/log/Druva/EnterpriseWorkloads/proxyBoot.log`

Proxy setup log

Version	OS	File Location
6.x.x	Linux	`/var/log/Phoenix/proxySetup.log`
7.x.x	Linux	`/var/log/Druva/EnterpriseWorkloads/proxySetup.log`

CloudCache Log Files

File Location	Description
`/var/log/PhoenixCloudCache/PhoenixCloudCache.log`	CloudCache service log
`/var/log/PhoenixCloudCache/PhoenixIRservice.log`	PhoenixIRService log on CloudCache
`/var/log/PhoenixCloud Cache/irfs/irfs-[IRJobID].logFor example, /var/log/PhoenixCloudCache/irfs/irfs-24.log`	PhoenixIRFS log on CloudCache
`/var/log/kern.log`	NFS logs. By default, the NFS logs are disabled. To enable or disable the NFS logs, see Enabling and disabling NFS logs

Enable and disable NFS logs

To enable NFS logs

Run the following command:
# rpcdebug -m nfsd all
Output> nfsd sock fh export svc proc fileop auth repcache xdr lockd
Restart the NFS server by using the following command:
service nfs-server restart
Check the log at the following location:
tail -f /var/log/kern.log

To disable NFS logs

Run the following command:
#> rpcdebug -m nfsd -c all
output> nfsd <no flags set>
Restart the NFS server by using the following command:
service nfs-server restart

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