Skip to main content
Inactive Devices Report
Updated over a week ago


This report displays inactive device details and auto-delete details for inactive devices. It also provides a consolidated view of devices marked inactive.

You can use this report to check:

  • The profiles assigned to the inactive devices and confirm whether auto-delete is configured in the profile.

  • The last date and time of data backup and connectivity with the inSync Server

  • The auto-delete date of the inactive devices.

If several devices are scheduled for deletion, the device may get deleted a few days after the auto-delete date. In such a case, this report will continue to display the device details even after the deletion date until the device is eventually deleted. See Device delete pattern for more information.

This report excludes the following:

  • Devices associated with preserved users in Endpoints.

  • Device details of SaaS Apps devices.

The following screenshot depicts a sample Inactive Devices Report.






Total Inactive Devices - The total number of inactive devices in Endpoints.

Inactive Devices by Profile - Number of inactive devices per profile.

Inactive Device

The Inactive Device table lists the following information:

  • Device Name - The name of the inactive device as registered with Endpoints.

  • User Name - Displays the user name to whom the inactive device belongs.

  • User Email ID - Displays the email ID of the user to whom the inactive device belongs.

  • Device Status - Displays Enabled or Disabled based on the status assigned to the device in Endpoints.

  • Profile Name - Name of the profile associated with the inactive device.

  • License - The status of the license associated with the inactive device. For example, Active or Preserve.

  • Last Completed Backup - Date and time when the last backup was completed from the inactive device.

  • Last Connected - Date and time when the inactive device last connected to the inSync server.

  • Auto-Delete On - Date when the inactive device is scheduled for auto-deletion. This field is displayed if auto-delete inactive devices are enabled and configured.


Did this answer your question?