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Overview
When you create a user, you map the user to a storage. Data from user devices is backed up to this storage. You can choose to change the storage of a user at any time. After you change a user's storage:
User data is backed up to the new storage.
Snapshots on the old storage are retained and compacted following the retention policy.
Users can restore data from any snapshot, even those available on the old storage.
Restrictions on changing storage
The following restrictions apply when you are changing the storage of a user:
The user must not be placed on Legal Hold.
The destination storage must be mapped to the user's profile. It should not be in the same region as the present storage.
The user must have inSync Client 5.2 or later installed on all computers.
You cannot move a user back to a storage that he was once mapped to.
Change the storage assigned to a user
To change the storage assigned to a user:
From the Endpoints console, go to Users.
Select the Users whose storage you want to change.
Click the three dots icon located at the top of the table, and then select Change Storage.
In the Select Storage list, select the new storage for the users.
Click Save.
❗ Important
After you change the storage assigned to a user, the first backup is a full backup. Thereafter, all backups are incremental in nature.