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Profiles and Permissions FAQs
Updated over a week ago

This article lists the frequently asked questions related to profiles and permissions.

What if the Admin leaves the company and we need to change the inSync user account to someone else?

Contact Support to add the new Admin.

Can I share environments between 2 Salesforce App users?

No. For security reasons, we do not allow sharing environments as each environment is tied to a Salesforce user account. To control access, environments added by one user cannot be shared with or be visible to another user.

How can I prevent users from accessing my data templates and backup definitions?

You can set up a new project and invite the user to the new project with the appropriate permissions to control access to data templates and backup definitions. For more information, see Projects.

Does this solution keep my data within the geographic boundaries of my organization to meet data localization or data residency?

Currently, we support 7 AWS regions globally. For additional region support, contact your Account Executive.

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