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Validate NAS Readiness with Prechecks

Updated over a week ago

To ensure reliable and predictable data protection, built-in prechecks validate your NAS share configuration against core prerequisites before backup set creation. These automated checks proactively detect proxy connectivity issues, invalid SMB credentials, mount failures, and missing folders. By identifying these issues early, the system provides clear error codes and specific solutions, significantly reducing the likelihood of subsequent backup job failures.


πŸ“ Note

​These prechecks are non-blocking. Backup set creation may proceed despite check failures; the UI displays warnings and recommended actions for any identified issues.


Authentication Prechecks

Prechecks

Description

Recommended action

Proxy Connectivity Check

Verifies that at least one proxy in the selected pool is online and reachable. Also validates the proxy version (8.0.1 or later) and OS compatibility (Windows for SMB, Linux for NFS).

  • Ensure at least one compatible proxy is online (Windows for SMB; Linux for NFS).

  • Verify network connectivity and proxy agent status.

  • Upgrade proxies to version 8.0.1 or later to meet minimum requirements.

SMB Credentials Validation (SMB shares only)

Verifies that the provided SMB credentials (username, password) are valid and can successfully authenticate against the share.

Validate credentials with the NAS or domain administrator. Reassign the username, password, and domain. Ensure the account has sufficient share-level access.

NAS Share Mount Check

Verifies that the NAS share can be successfully mounted from the selected proxy.

  • Network unreachable (SMB): Check DNS resolution, domain availability, and general network connectivity between the proxy and NAS.

  • Network unreachable (NFS): Verify NAS reachability, firewall rules, and server availability.

  • Invalid share path: Validate the share path format: \\host\share for SMB or host:/export/path for NFS.

  • Mount utility missing: Install required NFS or SMB/CIFS client utilities on the proxy.

Folder Existence Check

Verifies that all folders defined in the content rule are present on the NAS share.

Create missing folders or update/remove invalid paths in the backup policy. You may proceed with the backup set creation.

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