Error 500 while importing the device mapping
Error Message: Error 500 while importing the device mapping.
Error Description: To perform a mass deployment in a non-AD/LDAP environment, you need to create a device map file in a .csv format. Each entry in the device map .csv file is called a mapping Click here to know more about Device Mapping
In the current procedure you may come across below error while uploading the device mapping file:
Error Resolution: We need to confirm if all parameters are filled in correctly to import the questioned mapping file:
email-id| hostname| device-id |device-id-type| user-name
The csv file to be uploaded should not have special characters like: ¬,†,ô Ô, ò Ò, ñ Ñ, ö Ö , ! @ # $ % ^ & * ( ) _ \ | { } ; : / ? . >