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VMware VM restore failed with the error "VMWARE_VDDK65535"
VMware VM restore failed with the error "VMWARE_VDDK65535"

VMware VM restore failed with the error "VMWARE_VDDK65535".

Updated over a month ago

Problem Description

VMWare VM Restore job failed with Error: Internal Error (#10005ffff : 7) (Error Code : VMWARE_VDDK65535).

Cause

  1. There is insufficient space on the target datastore selected during restoration to restore the VM.

  2. We can also encounter this error when the SCSI controller is not in order.

Traceback

Restore JobLog: 
[2024-08-17 14:01:42,976] [ERROR] DataManager: Error in writing data to the Disk. Error ==== 7[A file access error occurred on the host or guest operating system.]
[2024-08-17 14:01:42,977] [ERROR] DataManager: Error while writting data blocks
[2024-08-17 14:01:42,977] [ERROR] Error <class 'inSyncLib.inSyncError.SyncError'>:VMware VDDK: Internal Error (#10005ffff : 7)

[2024-08-17 14:02:26,696] [ERROR] Exception: VMware VDDK: Internal Error (#10005ffff : 7) (Error Code : VMWARE_VDDK65535).

[2024-08-17 14:02:26,696] [ERROR] Error <class 'inSyncLib.inSyncError.SyncError'>:VMware VDDK: Internal Error (#10005ffff : 7) (Error Code : VMWARE_VDDK65535). Traceback -Traceback (most recent call last):
File "agentPartnerProcess.py", line 185, in _process_request
File "agentPartnerProcess.py", line 97, in _process_request_start
File "agents/vmware/vmwareAgent.py", line 5477, in process_restore_start
File "agents/vmware/vmwareAgent.py", line 6215, in _process_restore_start
File "agents/vmware/vmwareAgent.py", line 6585, in _fail_restore
SyncError: VMware VDDK: Internal Error (#10005ffff : 7) (Error Code : VMWARE_VDDK65535)

[2024-08-17 14:02:26,697] [ERROR] AgetnPartnerProcess: Exception occured, fault : VMware VDDK: Internal Error (#10005ffff : 7) (Error Code : VMWARE_VDDK65535).

VDDK Error:
024-08-17T13:16:41.534+01:00| host-2110131| I125: DISKLIB-LIB : RWv failed ioId: #43418 (327689) (9) .
2024-08-17T13:16:41.535+01:00| host-2110131| E110: VixDiskLib: Detected DiskLib error 327689 (Input/output error).
2024-08-17T13:16:41.535+01:00| host-2110131| I125: Vix_TranslateErrno: errno = 5
2024-08-17T13:16:41.535+01:00| host-2110131| I125: Foundry operation failed with system error: Input/output error (5), translated to 7
2024-08-17T13:16:41.535+01:00| host-2110131| E110: VixDiskLib: VixDiskLib_Write: Write 20480 sectors to disk at 285081600 failed. Error 7 (A file access error occurred on the host or guest operating system) (DiskLib error 327689: Input/output error) at 6296.

Resolution

  1. Check the free space on the Destination VMWare DataStore.

    1. Restored VM to another Destination/DataStore/ESXi.

  2. If SCSI controllers are not in order. This is a known VMware issue: VMWare Link

    1. Make sure the OS disks are on the SCSI controller 0 with numeric orders (such as disk 0 on scsi0:0, disk 1 on scsi0:1, disk 2 on scsi0:2...).

    2. Add SCSI controller 1/2/3 in numeric order.

    3. Add SATA controller 0.

    4. Make sure there is no CDROM device.

    5. Make sure there is no device on IDE0/1.

    6. Make sure there is no disk/device on SATA controller.

    7. Reboot VM.

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