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User Migration to Druva Cloud Platform
Updated over 3 months ago

The Druva Cloud Platform offers a consolidated view on the status of your data protection ecosystem, and configured workloads and services. The integrated platform brings a consistent user experience with a comprehensive view of all services available to you based on licensed services and access privileges. With this migration, we hope to build a unified experience for AWS Workloads customers and bring security parity for EC2 backups.

The Druva Cloud Platform dashboard offers a workload-centric view and is tailored as per your role and licensed services.The Data Protection Summary provides an at-a-glance view of all the workloads and resources being protected, the storage and licenses/credits consumed, and the last backup status. You can also gather insights on the security and compliance status to get a view on how resilient your data protection ecosystem is.

What is changing

You will now experience a seamless experience across Druva’s products and services.

  • Unified Administrator Roles: Administrators roles will be automatically provisioned based on the current Admin roles on AWS Workloads (CloudRanger). Organization administrators will now be provisioned with Cloud Administrator roles, and will retain all access privileges available to them. Account Administrators will be assigned Group Administrator roles, with access to one or more AWS Workloads (CloudRanger) accounts.
    ​


    πŸ“ Note
    ​An Organization Administrator (with write access) who initiates the migration will be provisioned with a Cloud Administrator role for their current organization. For more information on user management and administrator role configuration on Druva Cloud Platform, refer to Manage Enterprise Workloads Administrators.


  • SSO and Navigation Impact: With an integrated Single Sign-On (SSO) mechanism, you can now access multiple resources using a single authentication at the platform level. You will now navigate to your AWS Workloads console from the Druva Cloud Platform dashboard.
    ​


    πŸ“ Note
    ​There is no change to your current management console, and all resource management, backup configuration, DR plans and schedules will remain the same as your previous CloudRanger console.


  • Multi-Factor Authentication: MFA offers an additional layer of security and minimizes unauthorized access by combining two authentication steps. At every login, administrators across your organization will now enter a one-time password (OTP) in addition to their login password. For more information, refer to Configure Multi Factor Authentication.
    ​

  • Enhanced Security: Druva Cloud Platform brings enhanced security and improved access control with Single Sign-On (SSO) and MFA. Leverage Geofencing to restrict access to your management console from outside your corporate network.


πŸ“ Note
​Enterprise and Elite customers with valid AWS Workloads licenses will be migrated and will continue to use the existing licensing plans on Druva Cloud Platform.


Who can initiate the migration

The User Migration can only be initiated by organization administrators (with write access). Account Administrators will be provisioned with a new Group Admin role, and will need to be migrated by the Org Admin once the account activation is complete.

The overall migration process will involve the following:

  1. Step 1: Initiate migration from notifications on your AWS Workloads (CloudRanger) console.

  2. Step 2: Create and Activate Druva Cloud Platform Account (for Organization Administrators).

  3. Step 3: Migrate Account Administrators, who will then receive notifications on account activation.

  4. Step 4: Create and Activate Druva Cloud Platform Account (for Account Administrators).

Get started with User Migration

Step 1: Initiate migration (Org Admin)

  1. Log in to the AWS Workloads (CloudRanger) console as an Organization Admin with write access.
    You will be prompted with the following message:
    ​CloudRanger is being integrated with Druva Cloud Platform. You are required to migrate to the new platform within 15 days.

  2. Click Get Started. The Migrate to Druva Cloud Platform dialog displays:
    ​

Step 2: Create and Activate DCP Account (Org Admin)

  1. Click Create Account for Druva Cloud Platform.
    The migration process is initiated and you will receive email notifications with detailed information on next steps.
    ​

  2. Initiate Account activation of your new Druva Cloud Administrator account.

  3. Click Activate Account on the email notification that you will receive once your new Druva Cloud Platform account is provisioned.
    ​

  4. Click the activation link on the email to be navigated to your Druva Cloud Platform console where you will be prompted to accept the Cloud Services Customer Agreement. Click Accept and Continue to proceed with creating your new DCP login credentials.
    ​


    ​

  5. On your Druva Cloud Platform dashboard page, navigate to the Enterprise Workloads section and click AWS > AWS Workloads.
    ​


    ​You will be redirected to your AWS Workloads (CloudRanger) management console.


πŸ“ Note
​Once you initiate the migration as an Organization Administrator (with write access), you will be provisioned with a Cloud Administrator role for your current organization. For more information on user management and administrator role configuration on Druva Cloud Platform, refer to Manage Enterprise Workloads Administrators.


Step 3: Migrate Account Administrators (initiated by Cloud Admin)

  1. As the Cloud Administrator for your current organization, you will need to initiate the migration of Account Administrators who will then receive notifications on account activation.

  2. To proceed, click Migrate other Admins.
    ​


    ​


    πŸ“ Note
    ​All Account Administrators will now receive notifications to create and activate their Druva Cloud Platform Account (for Account Administrators).


Step 4: Create and Activate DCP Account (Account Admin)

  1. Click Activate Account on the email notification that you will receive once your new Druva Cloud Platform account is provisioned.
    ​

  2. Click the activation link on the email to be navigated to your Druva Cloud Platform console where you will be prompted to accept the Cloud Services Customer Agreement. Click Accept and Continue to proceed with creating your new DCP login credentials.

  3. On your Druva Cloud Platform dashboard page, navigate to the Enterprise Workloads section and click AWS > AWS Workloads.
    ​

You will then be redirected to your AWS Workloads (CloudRanger) management console.


πŸ“ Note
​All Account Administrators will be assigned Group Administrator roles, and will retain all access privileges available to them with access to one or more AWS Workloads (CloudRanger) accounts.


Next Steps (Post Migration)

Proceed with these recommended configuration post migration to your Druva Cloud Platform console.

  • Multi-Factor Authentication: Druva Cloud Platform brings enhanced security and improved access control with Single Sign-On (SSO) and MFA. MFA offers an additional layer of security and minimizes unauthorized access by combining two authentication steps. At every login, administrators across your organization will now enter a one-time password (OTP) in addition to their login password. Only a Druva Cloud Administrator can update MFA for an organization.
    For more information, see Configure Multi Factor Authentication or refer to the FAQs.

  • Single Sign-on (optional): With an integrated Single Sign-On (SSO) mechanism, you can now access multiple resources using a single authentication at the platform level. You will now navigate to your AWS Workloads console from the Druva Cloud Platform dashboard.

  • Set-up Geofencing Enhanced Security (optional): Leverage Geofencing to restrict access to your management console from outside your corporate network.
    ​Note: Only a Druva Cloud Administrator can enable Geofencing.

FAQs

Why is this migration planned?

With this migration, we hope to build a unified experience for AWS Workloads customers. The Druva Cloud Platform offers a consolidated view on the status of your data protection ecosystem, and configured workloads and services. The integrated platform brings a consistent user experience with a comprehensive view of all services available to you based on licensed services and access privileges.

Who can initiate the migration?

The User Migration can only be initiated by organization administrators (with write access). Account Administrators will be provisioned with a new Group Admin role, and will need to be migrated by the Org Admin once the account activation is complete.

What is the migration process?

The overall migration process will involve the following:

  • Step 1: Initiate migration from notifications on your AWS Workloads (CloudRanger) console.

  • Step 2: Create and Activate Druva Cloud Platform Account (for Organization Administrators).

  • Step 3: Migrate Account Administrators, who will then receive notifications on account activation.

  • Step 4: Create and Activate Druva Cloud Platform Account (for Account Administrators).

Will there be any change to my current account management and backup configuration?

No. There is no change to your current management console, and all resource management, backup configuration, DR plans and schedules will remain the same as your previous CloudRanger console.

Are there changes to my Licensing plans on AWS Workloads (CloudRanger)?

No. All Enterprise and Elite customers with valid AWS Workloads licenses will be migrated and will continue to use the existing licensing plans on Druva Cloud Platform.

What changes do I expect as part of this migration?

You will now experience a seamless experience across Druva’s products and services.

  • Unified Administrator Roles: Administrators roles will be automatically provisioned based on the current Admin roles on AWS Workloads (CloudRanger). Organization administrators will now be provisioned with Cloud Administrator roles, and will retain all access privileges available to them. Account Administrators will be assigned Group Administrator roles, with access to one or more AWS Workloads (CloudRanger) accounts.
    For more information on user management and administrator role configuration on Druva Cloud Platform, refer to Manage Enterprise Workloads Administrators.

  • SSO and Navigation impact: With an integrated Single Sign-On (SSO) mechanism, you can now access multiple resources using a single authentication at the platform level. You will now navigate to your AWS Workloads console from the Druva Cloud Platform dashboard.
    ​Note: There is no change to your current management console, and all resource management, backup configuration, DR plans and schedules will remain the same as your previous CloudRanger console.

  • Multi-Factor Authentication: MFA offers an additional layer of security and minimizes unauthorized access by combining two authentication steps. At every login, administrators across your organization will now enter a one-time password (OTP) in addition to their login password. For more information, refer to Configure Multi Factor Authentication.

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