This article describes the logging, configuration, and services-related information for File Server on Windows and Linux platforms.
Service name information
See the following table for service names and commands to restart the service(s):
Agent version | Operating System | Service name | Service Restart Command |
6.x.x | Windows | Hybrid Workloads agent Client Service | Open the Services console(
|
6.x.x | Linux | Phoenix |
|
7.x.x | Windows | Druva-EnterpriseWorkloads Service | Open the Services console(
|
7.x.x | Linux | Druva-EnterpriseWorkloads |
|
Files and directory structure
Configuration files
Agent Version | Operating System | File name/location |
6.x.x | Windows | C:\ProgramData\Phoenix\FS\Phoenix.cfg |
6.x.x | Linux | /etc/Phoenix/FS/Phoenix.cfg |
7.x.x | Windows |
|
7.x.x | Linux |
|
Service Logs
Agent Version | Operating System | File name/location |
6.x.x | Windows | C:\ProgramData\Phoenix\main_service.log |
6.x.x | Linux | /var/log/Phoenix/main_service.log |
7.x.x | Windows | C:\ProgramData\Druva\EnterpriseWorkloads\logs\controlservice\ControlService.log |
7.x.x | Linux | /var/log/Druva/EnterpriseWorkloads/logs/controlservice/ControlService.log |
Metadata files
Agent Version | Operating System | File name/location |
6.x.x | Windows | C:\ProgramData\Phoenix\FS\state\backup\<backupset_id>\jobid |
6.x.x | Linux | /var/log/Phoenix/logs/fs/state/backup/<backupset_id>/jobid |
7.x.x | Windows | C:\ProgramData\Druva\EnterpriseWorkloads\logs\fs\state\backup\<backupset_id>\jobid |
7.x.x | Linux | /var/log/Druva/EnterpriseWorkloads/logs/fs/state/backup/<backupset_id>/jobid |
Backup Job Logs
Agent Version | Operating System | File name/location |
6.x.x | Windows | C:\ProgramData\Phoenix\FS\backup\<backupset_id>\jobid\
|
6.x.x | Linux | /var/log/Phoenix/FS/backup/<backupset_id>/jobid/ |
7.x.x | Windows | C:\ProgramData\Druva\EnterpriseWorkloads\logs\fs\backup\<backupset_id>\jobid\Phoenix-autoupload-<job_id>
|
7.x.x | Linux | /var/log/Druva/EnterpriseWorkloads/logs/fs/backup/<backupset_id>/jobid/Phoenix-autoupload-<job_id> |
Restore Job Logs
Agent Version | Operating System | File name/location |
6.x.x | Windows | C:\ProgramData\Phoenix\FS\restore\<backupset_id>\jobid\ |
6.x.x | Linux | /var/log/Phoenix/FS/restore/<backupset_id>/jobid/ |
7.x.x | Windows | C:\ProgramData\Druva\EnterpriseWorkloads\logs\fs\restore\<backupset_id>\jobid\Phoenix-autoupload-<job_id> |
7.x.x | Linux | /var/log/Druva/EnterpriseWorkloads/logs/fs/restore/<backupset_id>/jobid/Phoenix-autoupload-<job_id> |