Overview
This report provides Managed Service Providers (MSPs) with a clear and concise overview of their customers’' SharePoint Online backup activity within Microsoft 365. It empowers you to proactively identify potential issues and ensure the success of your customers’ data protection strategies.
The combination of global customer ID, customer name, and account name provides a powerful tool for identifying specific entries in a large dataset.
There are a few quick filters that you can use to filter out the data quickly based on specific requirements such as service plan and customer name. The use of quick filters enhances the usability of the reports and provides more targeted insights. The following table lists details of the quick filters.
Quick Filter | Description |
Service plan | Use this filter to view data based on specific service plans. Select one or more plans from the dropdown list to narrow down your results. |
Customer Name | Use this filter to view data for a specific customer. Start typing the customer's name and select the matching entry from the autocomplete list. |
📝 Note:
The MSC fetches data of reports within a maximum of 6-12 hours
It might take 24 to 48 hours for the data to appear in this report if a new customer or tenant is added to MSC.
To access the report:
Go to Managed Services Center (MSC) > Reports > Microsoft 365 > SharePoint Online backup activity Report
The following table lists the fields in the SharePoint Online backup activity Report
Field | Description |
Site Name | The name of the Sharepoint site on which the activity occurred. |
Site URL | The URL of the Sharepoint site on which the activity occurred. |
Administrator | The name of the administrator. |
Start Time | The date and time on which the backup operation started. |
End Time | The date and time on which the backup operation was completed. |
Snapshot Size (MB) | The size of the data in MB that was backed up. |
App Status | The status of the app that is enabled or disabled |
Backup Status | The status of the backup operation |
Status Details | Displays the error code if any such as EAUTH. NOTE: SharePoint Online Restore Activity Report displays old error codes. |
Actions
The following table lists the actions that you can perform on this report page
Action | Description |
Add filter | Creates filters to display the report based on the filter’s selection. |
Rearrange column | Changes the order of the columns in the SharePoint Online Backup activity details table. You can change the order of the columns in the table by dragging a column and dropping it to the required position within the table. |
Manage Subscription | Create a subscription to receive the reports on schedule. |