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Data Protection Risk Report for MSPs
Updated over 2 months ago

Overview

Data Protection Risk report provides a consolidated view of the connection status of the Hybrid workload agents with Cloud. With this report, MSPs can proactively identify agents that are disconnected from Druva Cloud; hence backups are stopped, and recovery points are not created. With this information available well in time, your customers can take corrective actions, resume backups, and mitigate data protection risks.

This report is available for the following workloads

  • NAS

  • File Server

  • MS-SQL

  • Hyper-V

  • VMware

  • Oracle Phoenix Backup Store

  • Oracle Direct to Cloud

The combination of global customer ID, customer name, and account name provides a powerful tool for identifying customer-specific entries in a large dataset.

There is a quick filter that you can use to filter out the data quickly based on customer name. A customer name filter can enhance the usability of your report and provide more targeted insights into customer-related metrics.

The following table lists details of the quick filter.

Quick Filter

Description

Customer Name

Use this filter to view data for a specific customer. Start typing the customer's name and select the matching entry from the autocomplete list.


๐Ÿ“ Note

  • The MSC fetches data of reports within a maximum of 6-12 hours

  • It might take 24 to 48 hours for the data to appear in this report if a new customer or tenant is added to MSC.


To access the report:

Go to Managed Services Center (MSC) > Reports > Cyber Resilience > Data Protection Risk Report.


๐Ÿ“ Note
โ€‹ The report is displayed in Coordinated Universal Time (UTC).


Depending on the workload you are protecting, the following information is displayed.

NAS

Field

Description

Global Customer ID

A Unique Universal Identifier.

Customer Name

Name of the customer.

Account Name

Name by which Druva should identify the customer.
โ€‹ Note: Account name and customer may be the same for some customers if Admin has not selected the option Hide Customer Name from Druva while creating a new customer.

Proxy

Name of the disconnected NAS proxy.

Organization

The organization in which the proxy is deployed.

Disconnected from Cloud Since

The date and time since the backup proxy is disconnected from Druva Cloud.

File Server

Field

Description

Global Customer ID

A Unique Universal Identifier.

Customer Name

Name of the customer.

Account Name

Name by which Druva should identify the customer.
โ€‹ Note: Account name and customer may be the same for some customers if Admin has not selected the option Hide Customer Name from Druva while creating a new customer.

Agent

Name of the disconnected file server.

Organization

The organization in which the server is deployed.

Disconnected from Cloud Since

The date and time since the file server is disconnected from Druva Cloud.

MS-SQL

Field

Description

Global Customer ID

A Unique Universal Identifier.

Customer Name

Name of the customer.

Account Name

Name by which Druva should identify the customer.
โ€‹ Note: Account name and customer may be the same for some customers if Admin has not selected the option Hide Customer Name from Druva while creating a new customer.

Agent

Name of the disconnected MS-SQL Server.

Organization

The organization in which the resource is deployed.

Disconnected from Cloud Since

The date and time since the resource is disconnected from Druva Cloud.

Hyper-V

Field

Description

Global Customer ID

A Unique Universal Identifier.

Customer Name

Name of the customer.

Account Name

Name by which Druva should identify the customer.
โ€‹ Note: Account name and customer may be the same for some customers if Admin has not selected the option Hide Customer Name from Druva while creating a new customer.

Host

Name of the disconnected Hyper-V host.

Organization

The organization in which the host is deployed.

Disconnected from Cloud Since

The date and time since the host is disconnected with Druva cloud.

VMWare

Field

Description

Global Customer ID

A Unique Universal Identifier.

Customer Name

Name of the customer.

Account Name

Name by which Druva should identify the customer.
โ€‹ Note: Account name and customer may be the same for some customers if Admin has not selected the option Hide Customer Name from Druva while creating a new customer.

Backup Proxy

Name of the disconnected backup proxy.

vCenter/ESXi hosts

Name the vCentre or ESXi host where you deployed the backup proxy.

Organization

The organization in which the proxy is deployed

Connection status to vCenter

The current connection status with vCenter.

Disconnected from Cloud since

The date and time since the backup proxy is disconnected with Druva Cloud.

Oracle Direct to Cloud

Field

Description

Global Customer ID

A Unique Universal Identifier.

Customer Name

Name of the customer.

Account Name

Name by which Druva should identify the customer.
โ€‹ Note: Account name and customer may be the same for some customers if Admin has not selected the option Hide Customer Name from Druva while creating a new customer.

Oracle Server

Name of the disconnected Oracle Server.

Organization

The organization in which the server is deployed.

Disconnected from Cloud since

The date and time since the server is disconnected from Druva Cloud.

Oracle Phoenix Backup Store

Field

Description

Global Customer ID

A Unique Universal Identifier.

Customer Name

Name of the customer.

Account Name

Name by which Druva should identify the customer.
โ€‹ Note: Account name and customer may be the same for some customers if Admin has not selected the option Hide Customer Name from Druva while creating a new customer.

Phoenix Backup Store

Name of the disconnected Phoenix Backup Store.

Organization

The organization in which the store is deployed.

Disconnected from Cloud since

The date and time since the store is disconnected from Druva Cloud.

Actions

The following table lists the actions that you can perform on this report page

Action

Description

Rearrange column

Changes the order of the columns in the Data Protection Risk Report detail tables. You can change the order of the columns in the table by dragging a column and dropping it to the required position within the table.

Manage Subscription

Create a subscription to receive the reports on schedule.

Add filter

Creates filters to display the report based on the filterโ€™s selection.

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