Applicable to Client versions - Windows - v7.1.0 & above | macOS - v6.5.1, 7.1.0 & above | Linux - v5.9.x & above |
Overview
This article provides the following details:
Steps to uninstall inSync Client from the following devices:
Uninstall inSync Client from a Windows device
This section explains the process of uninstalling inSync Client from a Windows device.
Before you begin
Make sure you have administrative privileges on the device from which you want to uninstall the inSync Client.
To uninstall inSync Client
On the Start menu, go to All Programs > inSync and click Uninstall inSync,
Click Uninstall on the wizard screen. The wizard displays a dialog box to confirm whether you want to retain the inSync settings.
Click Yes to retain inSync settings or else click No.
After the uninstall process completes, click Finish.
Even if you uninstall the inSync Client, some configuration files are stored on the device.
Uninstall inSync Client from a Mac device
This section explains the process of uninstalling inSync Client from a Mac device.
Before you begin
Make sure you have administrative privileges on the device from which you want to uninstall the inSync Client.
To uninstall inSync Client:
Open Applications.
Right-click on the inSync icon
Select Show Package Contents.
Select Contents/Resources/Uninstall inSync.
Enter your password, and then click OK.
Click Yes to retain inSync settings, or else click No.
❗ Important
The macOS Mojave (version 10.14) and later will display an authorization prompt to control the application System Events. Click OK to continue.
If you choose not to retain inSync settings, inSync removes all configuration details and log files. However, if you choose to retain inSync settings by clicking Yes, inSync retains your preferences and configuration details on the device.
Uninstall inSync Client from a Linux device
This section explains the process of uninstalling inSync Client from a Linux device.
Before you begin
Make sure that you have superuser privileges on the device from which you want to uninstall inSync Client.
Uninstall inSync Client from CentOS or RHEL device
To uninstall the inSync Client:
1. Use the following command to identify the inSync Client version:
1 | rpm -qa | grep druva-insync-client
2. Run the following command to uninstall the inSync Client:
1 | rpm -e druva-insync-client-<version>-<arch>
Uninstall inSync Client from Ubuntu
To uninstall the inSync Client:
1. Use the following command to identify the inSync Client version:
1 | dpkg --get-selections | grep druva-insync-client
2. Run the following command to uninstall the inSync Client:
1 | dpkg -r druva-insync-client-<version>-<arch>
❗ Important
Before you delete the inSync Share folder from any device, back up the important shared files and folders to avoid data loss.
Remnants of the client on the device post-uninstallation
Some file and folder remnants continue to reside on the device even after you have uninstalled the inSync Client. The following table describes the impact of deleting such remnants from a Mac device.
Remnant files/folders on a Mac device | Impact of deleting the remnant |
/private/var/log/insync/** | No serious impact if deleted after client uninstall. The remnant stores the daemon process logs of the client. |
/Users/username/inSync Share/** | Purges user data when deleted after client uninstall. Druva recommends to back up this remnant before deleting it. |
Users/username/Library/Containers/com.druva.insync.FinderPlugin/** | No impact if deleted after client uninstall. Deletes Finder plugin details required to display overlay icons of inSync Share folder. |
/Users/username/Library/Group Containers/com.druva.insync.sharedDefaults/** | No impact if deleted after client uninstall. The folder is used to share data between Finder plugin and Finder process. |
/Users/username/Trash/Uninstall Instruction.pdf / ** | No serious impact if deleted after client uninstall. The uninstall instructions.pdf file is moved to Trash as a part of the client uninstall process. |