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User Guide - Preparing your environment for successful Druva NAS Share Restore
User Guide - Preparing your environment for successful Druva NAS Share Restore
Updated over a week ago

One-stop solution

This document provides a clear, step-by-step guide that focuses on how to prepare and configure your NAS shares for restore. Follow these instructions to effectively manage your NAS restore using Druva.


📝 Note
Before you go ahead with the information shared in this restore user guide, make sure you have configured the backups and they are successful.


Purpose

Prepare the environment for a successful Druva NAS Shares restore without errors.

1. What is NAS Shares?

  • A network-attached storage (NAS) device stores and shares data for multiple servers that can be accessed remotely or can be mapped as a shared drive.

  • NAS handles unstructured data, such as audio, video, websites, text files, and documents.

2. What are RPs ( Recovery Points) in NAS?

  • An RP (Recovery Points) is the cumulative data that is stored on the Druva cloud according to the dates on which it has been backed up.

  • RP’s are created only for backups with below status-

    • Successful and Successful with Errors

    • and NOT for failed, skipped, queued, or canceled

  • When you select any RP for restore, it is capable of doing a full restore.

  • The availability of the RP depends on the retention set in the backup policy

3.What are the Types of RP (Recovery Points)?

The RPs are differentiated based on where they have been stored.

There are three types of RPs:

4.Where can RPs (Recovery Points) be viewed for NAS Shares?

  • Management Console - select your organization - Protect - NAS -Select NAS Device - Backup Sets - Check the square box besides the backup set name - Click on Restore

    2023-12-12 20_22_46-Druva Enterprise Workloads.png
  • Once you click on Restore

    2023-12-12 20_23_32-Druva Enterprise Workloads.png

5. How can NAS Files and Folders be restored?

  • Druva supports two types of restores for NAS shares: ( Link )

    • Restore to Original Location

    • Restore to an Alternate Location

    • ( Note: Restore can be performed only with an added NAS device.)

6.What is the Restore Workflow for NAS Shares?

7.What are the prerequisites for a successful restore?

  • Verify the pre-checks before performing the restore job.

  • Connection

    • Verify the connection between the server and Druva.

  • Service

    • The service “Hybrid Workloads Agent or Phoenix ” should be in Running mode. (start-run-services.msc ) | (/etc/init.d/Phoenix status)

  • UI Status (NAS Proxy)

    • The status of the NAS proxy on Druva console should show “Connected”.

      • (Note: If connection status is disconnected, backup will fail immediately)​

        2023-09-08 23_48_13-Druva Hybrid Workloads.png
  • Operating System checks

    • NAS proxy server must have at least 10% free space.

    • (This is a minimum requirement for the OS to run any operation smoothly.)

  • Anti-Virus

    • Druva executables should be added to the exclusions of Anti-virus.

    • (If not done, the anti-virus keeps the.exe on HOLD and the backup will stay in Queued state.)

8.How to perform an NAS Shares Restore?

  • Goto Management Console - select your organization - Protect - NAS -Select NAS Device - Backup Sets - Check the square box besides the backupset name - Click on Restore button

    2023-12-12 20_22_46-Druva Enterprise Workloads.png
  • Once you click on Restore​

    2023-12-12 20_23_32-Druva Enterprise Workloads.png
  • Select the desired date and the data to be restored.

  • Step-by-step instructions to restore

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