License editions: To understand the applicable license editions, see Plans & Pricing.

Overview

If an administrator enables system settings backup, users can restore system settings to their device while activating inSync.

📝 Note
Before you restore system and application settings, ensure that the operating system and the applications on the old and the new device match the restores that inSync supports. See, Supported system settings.

Supported restores

The following table lists the restores that your inSync setup supports.

Settings	Supported restores
Windows OS	Windows 10 (64-bit) to Windows 11 (64-bit)
macOS X	macOS X 12.00, macOS X 13.00, macOS X 14.00 📝 Note inSync does not support the migration of Mac user accounts.
Network Printer Settings	Windows 10 to Windows 11 📝 Note inSync does not support migration of local printer settings. For network printers, inSync does not backup the credentials to access the printer. You must re-enter the credentials.
Microsoft Outlook (Outlook)	Outlook 2019, Outlook 2021 📝 Note inSync migrates the default language for Outlook 2019 & 2021. However, inSync does not set it as the default language. inSync does not support the migration of stationary fonts and mail formats. inSync does not support the migration of stored passwords. inSync does not support the migration of settings of an earlier version of Outlook 2019.
Microsoft Office (same bit migration)	Microsoft Office 2019 to Microsoft Office 2021

Unsupported restores

The following table lists the restores that your inSync setup does not support.

From	To
Windows 64-bit	Windows 32-bit
Later version of Windows	Earlier version of Windows
Windows (any version)	Mac (any version)
Later version of Mac	Earlier version of Mac

Supported system settings

Persona Backup and OS Migration

Release Notes - inSync Client

Restore data using the inSync Client

Restore system settings