License editions: To understand the applicable license editions, see Plans & Pricing.

Overview

If an administrator enabled system settings backup, users can restore system settings to their device while activating inSync.

📝 Note
Before you restore system and application settings, ensure that the operating system and the applications on the old and the new device match the restores that inSync supports. See, Supported system settings.

Supported restores

The following table lists the restores that your inSync setup supports.

Settings	Supported restores
Windows OS	Windows 7 (32-bit) to Windows 7 (32-bit/64-bit), Windows 8 (32-bit/64-bit), Windows 8.1 (32-bit/64-bit), Windows 10 (32-bit/64-bit) Windows 7 (64-bit) to Windows 7 (64-bit), Windows 8 (64-bit), Windows 8.1 (64-bit), Windows 10 (64-bit) Windows 8 (32-bit) to Windows 8 (32-bit/64-bit), Windows 8.1 (32-bit/64-bit), Windows 10 (32-bit/64-bit) Windows 8 (64-bit) to Windows 8 (64-bit), Windows 8.1 (64-bit), Windows 10 (64-bit) Windows 8.1 (32-bit) to Windows 8.1 (32-bit/64-bit), Windows 10 (32-bit/64-bit) Windows 8.1 (64-bit) to Windows 8.1 (64-bit), Windows 10 (64-bit) Windows 10 (32-bit) to Windows 10 (32-bit/64-bit) Windows 10 (64-bit) to Windows 10 (64-bit)
macOS X	macOS X 10.11, macOS X 10.12, macOS X 10.13, macOS X 10.14, and macOS X 10.15 macOS X 10.12, macOS X 10.13, macOS X 10.14, and macOS X 10.15 macOS X 10.13, macOS X 10.14, and macOS X 10.15 macOS X 10.14 and macOS X 10.15 📝 Note inSync does not support the migration of Mac user accounts.
Internet Explorer	Internet Explorer (IE) 8 to IE 9, IE 10, IE 11 IE 9 to IE 9 IE 10 to IE 10 IE 11 to IE 11 📝 Note inSync does not support the migration of dial Up and virtual private network settings. This is applicable to all versions of IE.
Network Printer Settings	Windows 7 to Windows 7 Windows 8 to Windows 8 Windows 8.1 to Windows 8.1 Windows 10 to Windows 10 📝 Note inSync does not support migration of local printer settings. For network printers, inSync does not backup the credentials to access the printer. You must re-enter the credentials.
Microsoft Outlook (Outlook)	Outlook 2003 to Outlook 2010 Outlook 2010 to Outlook 2010 Outlook 2013 to Outlook 2013 Outlook 2016 to Outlook 2016 📝 Note inSync migrates the default language for Outlook 2010. However, inSync does not set it as the default language. inSync does not support the migration of stationary fonts and mail formats from Outlook 2007 to Outlook 2010. inSync does not support the migration of stored passwords. inSync does not support the migration of settings of an earlier version of Outlook to Outlook 2013.
Microsoft Office (same bit migration)	Microsoft Office 2003 to Microsoft Office 2007 Microsoft Office 2003 to Microsoft Office 2010 Microsoft Office 2003 to Microsoft Office 2016 Microsoft Office 2007 to Microsoft Office 2010 Microsoft Office 2007 to Microsoft Office 2016 Microsoft Office 2010 to Microsoft Office 2016

Unsupported restores

The following table lists the restores that your inSync setup does not support.

From	To
Windows 64-bit	Windows 32-bit
Later version of Windows	Earlier version of Windows
Windows (any version)	Mac (any version)
Later version of Mac	Earlier version of Mac

Support Matrix for eDiscovery Download Client

Supported system settings

Persona Backup and OS Migration

inSync Client v7.5.0 Support and Upgrade Scenarios

Restore system settings