License editions: To understand the applicable license editions, see Plans & Pricing.
Enable Persona Backup
Overview
You can enable Persona Backup (System, App Settings) for users by modifying the profile to which they belong. This applies to all users in that profile.
Alternatively, you can move users to a profile where System, App Settings backup is already enabled.
đ Note:
Users cannot enable or disable Persona Backup themselves.
inSync backs up only user-modified settings, not default settings.
If multiple users share a device, settings are backed up only for users whose profiles have System, App Settings enabled.
Persona backups run every 30 days and Persona level restores are only possible during device activation.
âImportant: Persona Backup is configured at the profile level, not per individual user.
Procedure
To enable Persona Backup:
On the Endpoints console, click Profiles.
Select the profile that you want to modify.
Click Edit (top-right corner), and then select the Endpoints tab.
In the Edit Profile go to Laptops/Desktops and select the required operating system.
Select the System, App Settings checkbox. and click Save.
Additional recommendations
If you use a proxy server, ensure the idle timeout is 15 minutes or more. Lower values can cause backup failures due to connection timeouts.
For OS migration scenarios, ensure users activate the inSync Client on the new device to restore settings. For more information, see OS migration using Persona Backup.