License editions: To understand the applicable license editions, see Plans & Pricing.

About Outlook backup

If you are backing up emails from Outlook 2016, 2013, 2010, or 2007, select Outlook option in Email Client configuration.

❗ Important

The Optimized for efficiency option used to protect Outlook PST files through email backup will be deprecated on December 16, 2023.

📝 Note

The user must be logged on to the machine for the MAPI backups to be successful.
If you enabled persona backup for the selected profile and you want to restore an email client for Windows, Druva recommends that you select the Outlook backup option. For more information, see Backing up system and app settings (Persona Backup).

Include PST for Outlook

To backup emails from Windows:

On the inSync Management Console menu bar, click Profiles.
Click the link of the profile for which you want to include emails for backup on Windows.
Click the Endpoints tab.
On the right-hand side top corner, click Edit > Endpoints.
Under the Laptops/Desktops section, click the Windows tab, and then select the Email check box.
In the Email client to backup list, click Outlook
If you want to back up the PST files from other locations, you can configure a folder for backup. In this folder, you can specify the location from where you want the inSync client to back up PST files. For more information, see Configure folders for backup.
If you want to include or exclude specific email files, provide the appropriate information for each field.

Include Files:
Type or select the email files that you want to back up. The Email files option is by default selected in the Include Files box. The *. PST is the default email file extension that appears beside the Include Files box.
If an email file does not appear in the list, type the email file extension in the box that appears beside the Include Files box. Ensure that you separate consecutive entries using a semicolon (;) and there is no white space between two entries.
📝 Note
This box supports an asterisk (*) as a wildcard character.
Exclude Files:
Type or select the email files that you want to exclude from the backup. If an email file does not appear in the list, type the email file extension in the box that appears beside the Exclude Files box. Ensure that you separate consecutive entries using a semicolon (;) and there is no white space between two entries.

📝 Note
- As the Email files option is by default selected in the Include Files box, you cannot add this option again in the Exclude Files box. However, you can exclude specific email file types by adding the email file extension in the box that appears next to the Exclude Files box.
- Entries in this field override the entries in the Include Files box.
Exclude Paths: Type the path to the email files and folders that you want to exclude from backups.

9. Click Save once all the changes are mentioned.