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Configure the user import or sync frequency
Updated over 3 months ago

License editions: To understand the applicable license editions, see Plans & Pricing.

Overview

inSync enables inSync administrators to configure the interval at which inSync must query your Active Directory (AD) or LDAP for these automatic updates. By default, the period is set to 24 hours.

inSync administrators can configure inSync to:

Procedure

To configure the synchronization interval:

  1. On the Endpoints Console, click Users.

  2. Select the User Provisioning tab.

  3. Under the summary section, click the Edit option from the 3 dot menu

  4. In the Auto sync interval box, type the interval, in hours, at which inSync must query your AD/LDAP to schedule an automatic update.

  5. Click Save.

The new auto-sync interval is applicable after 30 minutes. inSync then automatically triggers a scan to query your Active Directory (AD) or LDAP and performs the applicable automatic updates.

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