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Monitor rollback requests
Updated yesterday

The Rollback Requests page provides details of the in-progress, successful, partially successful, and failed rollback requests. These details are available for the last 90 days. A rollback request is a selection of multiple delete requests and/or deleted entities.

Use case

Let’s say on 1st January, you trigger a rollback of 5 multiple delete requests at one time, a single rollback request is created. When you click on the request ID, you can see the details of all the entities that are being rolled back. Here you can also see the rollback status of each entity. To track your rollbacks you can view the rollback request information for the next 90 days.

View rollback requests

  1. On the Druva Cloud Platform dashboard, click Rollback Actions.

  2. In the left pane, click Rollback Requests. The Rollback Requests page lists all the running, successful, and failed rollback requests initiated in the last 90 days.

    💡 Tip

    You can also filter the list by the status of the specific entity type.

  3. The Rollback Requests page provides the following information:



Rollback Request ID

Click on ID to view the request details.

Rollback Date

Date and time which the rollback request was triggered.

Entity Type

Type of entity for which the rollback was triggered.

The entity be any one of the following based on the selection:

  • Endpoints

  • Exchange Online

  • OneDrive

  • SharePoint

  • Teams

  • Public Folders

  • Groups

  • Gmail

  • Google Drive

  • Shared Drives: Shared Drives Account

Deleted Item

Details of the deleted entity:

The entity be any one of the following based on the selection:

  • Endpoints: Devices or Snapshots

  • Exchange Online: Mailbox or Snapshots

  • OneDrive: OneDrive Account or Snapshots

  • SharePoint: Sites or Snapshots

  • Gmail: Mailbox or Snapshots

  • Google Drive: Google Drive Account or Snapshots

  • Shared Drives: Shared Drives Account or Snapshots

  • Teams

  • Public Folders

  • Groups

# Entities

Count of entities for which rollback request was triggered.

Rolled back by

Name of the administrator who triggered the rollback.


Status of the rollback request.

4. Click on a Rollback Request ID to view the status of each entity that is being rolled back in a rollback request. The page displays the summary of the request and a list of all the entities that were rolled back along with their status.
The following statuses are displayed:

  • Running

  • Successful

  • Completed with errors: Some of the entities in the delete request failed to rollback while some were rolled back successfully.

  • Failed

💡 Tip

For failed entities, hover over the status to view the exact error.

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