License editions: To understand the applicable license editions, see Plans & Pricing.
Overview
By default, the Cloud Administrator has access to all workloads, profiles, and legal hold policies.
📝 Note
You can only create a Cloud administrator in the Business edition.
A Druva Cloud Administrator can be created only through the Druva Cloud Platform Console. Click the Druva logo to access the Global Navigation Panel > Home to launch the Druva Cloud Platform Console. See Manage Druva administrators for more information.
All other administrators can be created through the inSync Management Console as well as the Druva Cloud Platform Console.
One of the requirements for an Admin Account is that it should have a mail- ID, as Druva will send Account Activation and future password reset links to the mailbox.
If you do not want to associate the mailbox with the Admin Account, Druva suggests using a service account with a mailbox. Once the account is added to inSync and an initial mail is sent to the account with the Activation/password reset link, the Administrator can remove the mailbox for that account.
Rights available to the pre-defined roles can be viewed and managed only through the inSync Management Console.
Procedure
On the Druva Cloud Platform Console, click on a workload to create a Cloud Administrator.
From the DCP console, click Global Navigation menu> Manage Administrators. The Administrators page appears.
In the top-right corner, click New Administrator. The New Administrator window appears.
On the Summary page, provide the appropriate information for the below fields:
Name - Type the name of the new administrator.
Email - Type the email ID of the new administrator.
Role - Select Cloud Admin.
Click Next to navigate to the Access Control tab. Access Control selection is not required for a Cloud Admin.
Click Finish.
❗ Important
Druva strongly recommends that you create a secondary administrator account as well. In the potential scenario where an administrator forgets the password to log on to the inSync Management Console, only a secondary admin can reset that password. Druva implements stringent password policies for inSync Cloud and is unable to reset admin passwords.
To add a second administrator, click the link that is displayed on the inSync Management Console and follow the same procedure as Create a Cloud Administrator.