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SQL Backup Fails with VSS_E_UNEXPECTED Error

SQL Backup Fails with VSS_E_UNEXPECTED Error

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Problem Description

A SQL Server backup job using Volume Shadow Copy Service (VSS) technology fails during the initial phase. The job immediately reports a failure, and the log shows an error indicating that VSS initialization could not be completed successfully.

Traceback / Logs

The critical error in the logs is the failure to initialize the VSS backup components:

level=error ... message="Failed to initialize vss backup" error="VSS error: IVssBackupComponents.InitializeForBackup: VSS_E_UNEXPECTED - A volume shadow copy service (VSS) component encountered an unexpected error. [...]"

level=error ... method=InitBackup message="Error in initializing backup" Error="Failed to initialize backup: Failed to initialize backup"

level=error ... message="Ending Job with Status: 'Failed'"

Cause

The VSS_E_UNEXPECTED error during the IVssBackupComponents.InitializeForBackup call is a generic error indicating a failure within the Volume Shadow Copy Service itself before the snapshot creation process could even begin.

Common causes include:

  • Unstable VSS Writers: One or more VSS Writers (especially the SQL Server VSS Writer) are in a failed, corrupted, or unstable state.

  • VSS Component Corruption: Corruption in the registration or installation of core VSS components (DLLs/services).

  • Missing or Failed Dependencies: A dependent service required by VSS or the SQL Writer is stopped or failed.

Resolution

Follow these steps in order to resolve the VSS initialization failure:

Step 1: Check VSS Writer Status
Determine if all necessary VSS writers are in a stable state.

  1. Open an elevated Command Prompt or PowerShell window.

  2. Run the command: vssadmin list writers

  3. Review the output and ensure the following conditions are met for all writers, especially the SqlServerWriter:

    • State: Must be [11] Stable

    • Last Error: Must be No error

Step 2: Restart VSS and SQL Writer Services

If the status check reveals any writer is not stable, restart the relevant services.

  1. Open the Services snap-in (services.msc).

  2. Locate the SQL Server VSS Writer service.

  3. Restart the service.

  4. Locate the Volume Shadow Copy service.

  5. Restart the service.

Step 3: Check Event Viewer for Specific Errors

The VSS_E_UNEXPECTED error is often preceded by a more specific error in the Windows Event Logs.

  1. Open Event Viewer (eventvwr.msc).

  2. Navigate to Windows Logs $\rightarrow$ Application and System logs.

  3. Filter or search for VSS or SQLWriter errors occurring immediately before the backup job timestamp. This may reveal the root cause (e.g., specific memory or disk I/O problems).

Step 4: Re-register VSS Components (⚠️ Administrative Action Required)

If the issue persists, the VSS components might be corrupted. Re-registering the core VSS DLLs may resolve this, but it is an advanced procedure.

⚠️ WARNING: Consult your Windows Server Administration team before running these commands. Re-registering system DLLs can impact other backup/replication processes and general operating system stability if performed incorrectly.

  1. Open an elevated Command Prompt or PowerShell window.

  2. Stop the VSS services:

    • net stop vss

    • net stop swprv

  3. Run the following commands to re-register the required DLLs (only use this if previous steps fail):

    • regsvr32 /s %systemroot%\system32\ole32.dll

    • regsvr32 /s %systemroot%\system32\vss_ps.dll

    • regsvr32 /s %systemroot%\system32\vssapi.dll

    • regsvr32 /s %systemroot%\system32\swprv.dll

    • regsvr32 /s %systemroot%\system32\sqlwriter.dll

  4. Start the VSS services:

    • net start vss

    • net start swprv

After performing the resolution steps, attempt the SQL backup job again.

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