License editions: To understand the applicable license editions, see Plans & Pricing.
Before you begin
Before you create a Legal Hold policy, ensure that:
You have the URL to access the inSync Legal Administrator Portal.
You are a Legal Hold administrator or an administrator who has permissions to access the inSync Legal Administrator Portal.
Create a Legal Hold policy
To create a Legal Hold policy:
Login into the Druva admin console as a Druva cloud administrator.
Click on the global navigation icon on the top left and click on eDiscovery under Data Governance.
Click on Legal Holds and then New Legal Hold. The Create Legal Hold wizard appears.
In the Legal Hold Summary page, provide the appropriate information for each field.
In the Name box, type the name for the Legal Hold policy.
In the Type box, select the legal hold type you want it to be grouped into.
In the Custodians box, type the email address of the users who you want to place on Legal Hold.
Click Next.
In the Additional Data Collection Settings, you can check the option Enable Additional Data Collection depending upon your requirement. If you select the above option then you would be required to select the Collection Frequency as well.
📝 Note
When the backup schedule is less than one day the collection frequency will be once a day and if the backup schedule is greater than one day the collection frequency will be the same as the backup schedule.
7. Under the Data Access Settings you will be required to check Backup Data if you have not checked the option Enable Additional Data Collection.
8. For WebDav Access select the data that you want to access.
9. Click Finish.
Obtain the WebDAV access URL
WebDAV is an extension of the HTTP protocol that facilitates collaboration on documents and files stored on World Wide Web servers. It is an open, published standard that allows users to edit documents on a remote web server.
To obtain and update the WebDAV access URL to comply with the AccessData format:
On the Legal Administrator portal, from the list of Legal Hold policies, click the policy for which you need the WebDav access URL.
Click Data Collection & Access. The Data access URL and Authentication details appear in the WebDAV Access Details area.
Copy the Data Access URL from the WebDAV Access Details area and paste the URL in a text file.
Update the Data Access URL to comply with the AccessData format. In this example, we are using the following Data Access URL:
https://restore-c9-cloud.druva.com/webdav/AccessDataDelete https:.
In this example, the updated URL is: //restore-xx-cloud.druva.com/webdav/AccessData .Replace all instances of slash marks ( // ) with backslash marks ( \\ ).
In this example, the updated URL is: \\ restore-xx-cloud.druva.com\webdav\AccessData.Add @ssl before \webdav.
In this example, the updated URL is: \\ restore-xx-cloud.druva.com @ssl \webdav\AccessData .
In this example, the Data Access URL that complies with the AccessData format is:
\\ restore-xx-cloud.druva.com@ssl\webdav\AccessData