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Azure Files Error Codes

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AZURE_FILES 1000

Error Message: Internal Error

Error Description: This is an internal error.

Error Solution:

Download job logs and contact Support.

AZURE_FILES 1030

Error Message: Failed to initiate backup due to misconfigured content rules

Error Description: Backup cannot start due to incorrect content rules configuration where all the folder specified does not exist.

Error Solution:

  • Review content rules configuration.

  • Verify that file share names and specified content rule paths exists on the configured Azure File Share.

AZURE_FILES 1031

Error Message: No Files restored

Error Description: No data was restored during the restore operation. For example, the source list was empty.

Error Solution:

  • Check if the source list for the restore operation is empty.

  • Check the missed files job logs and contact Support.

AZURE_FILES 1033

Error Message: Operation failed due to insufficient permissions

Error Description: Authorization failed during backup/restore operations.

Error Solution:

AZURE_FILES 1036

Error Message: Backup window expired

Error Description: The scheduled backup window expired before completion.

Error Solution:

  • Increase the backup window duration in the backup policy.

  • Wait for backup to be triggered in the next window.

  • Trigger the job manually.

AZURE_FILES 1038

Error Message: Failed to initiate restore operation at alternate location due to invalid destination path

Error Description: The specified restore destination path is invalid.

Error Solution:

Make sure that the target share is an SMB share. If issue still exists, contact support.

AZURE_FILES 1042

Error Message: Failed to get destination share properties

Error Description: Unable to retrieve properties of the destination file share (transient error, often retried).

Error Solution:

Make sure that the target share is an SMB share and exists in the target storage account.

AZURE_FILES 1044

Error Message: Failed due to throttling from Azure services

Error Description: Azure Files service is throttling requests.

Error Solution:

  • The system will automatically retry this operation.

  • Make sure you do not have overlapping backup schedules.

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