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How to identify old and new device details after Device Replacement.

How to identify old and new device details after Device Replacement.

Updated over 7 months ago

Overview

This Document will help retrieve the old and new device information after the old device has been replaced with a new device.

Procedure title

  • Login to the Druva Admin console and navigate to Audit Trails -> User Audit Trails.

  • Enter the email address of the user whose device has been replaced.

  • Select the Time Period (Change it to β€œAll” if you are not aware of the time period) and click on View.

You will see an output like the one below:

A close-up of a computer screen

Description automatically generated

You will see the old device and the replaced device's UUID and Serial Number.

See also

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