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How to identify old and new device details after Device Replacement.
How to identify old and new device details after Device Replacement.

How to identify old and new device details after Device Replacement.

Updated over a month ago

Overview

This Document will help retrieve the old and new device information after the old device has been replaced with a new device.

Procedure title

  • Login to the Druva Admin console and navigate to Audit Trails -> User Audit Trails.

  • Enter the email address of the user whose device has been replaced.

  • Select the Time Period (Change it to โ€œAllโ€ if you are not aware of the time period) and click on View.

You will see an output like the one below:

A close-up of a computer screen

Description automatically generated

You will see the old device and the replaced device's UUID and Serial Number.

See also

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